HostGator Review

219 User Reviews for HostGator Review

1. David says:

   March 19, 2011 at 4:52 pm

   Heard great things about HostGator - so I figured I'd try them out. Good in the beginning - but now I might have to switch hosting companies. Keep getting errors and their tech support tells me their servers are busy. And now they want me to upgrade my account! First 6 months were great - the last 6 months haven't been good at all. No choice but to change if they don't get better.
2. Tony says:

   March 20, 2011 at 6:01 am

   I am not sure as to whether I should keep using their service. I admit that they have been reliable, but I have experienced some problems with their business plan which provides a toll free number in addition to web hosting. When I called Hostgator CS, it seems like they didn't know what I was referring to.

   As for the webhosting itself I haven't run into many issues as of yet. Whenever I needed some technical assistance the tech support people seemed to be eager to help. However, any billing issues were hard to fix and I had to hold for over 20 minutes before the CS agent could fix the problem.

   This isn't a bad webhost overall and it really is one of the most popular on the web right now. However, they could do a lot to improve their customer service.
3. Jeffrey says:

   March 20, 2011 at 6:06 am

   As I was starting an online business I needed a hosting company which would allow me to host multiple websites on a single plan. I looked around for a while to find webhosting, but many other companies were requiring people to sign up for 1 or 2 year plans, which is not something that I wanted to do.

   Hostgator lets you take a monthly package at a rate that is still affordable and actually one of the lowest prices I have seen for a reliable webhost like this one. The only issue I have is the domain registration fee: Hostgator charges $15 even though it would be possible to register a domain elsewhere at a much cheaper rate.
4. Kat says:

   March 20, 2011 at 3:27 pm

   I develop my own sites and I wanted a host with unlimited space, ability to add domains, etc. With HostGator I 'd have to say they more than fit the bill for my needs. I have over 20 domains with them for the price of less than $100 a year - you can't beat that price. Customer and tech support have been great when I've needed them. An now they're a "green" host - so I'd recommend them for sure. They work for me!
5. Piers says:

   March 20, 2011 at 4:56 pm

   I've had no problem with HostGator over the last four years I've been with them. I had a bit of a learning curve with their user interface but they had some tutorials that were quite useful. I think their price is pretty reasonable for the service and the customer support has always been very good. I've had no downtime issues at all and I'd be happy to recommend them.
6. Damien says:

   March 20, 2011 at 7:20 pm

   I heard some good reviews about this company so I decided to give them a go. While my site is still hosted by them it looks like I will have to switch real soon. I always keep getting database errors. Contacted their tech support and they keep saying that I would need to upgrade my plan because their servers are too busy. Why would I need to pay more for a problem that is on their end? They may have been a good web host a few months ago but not anymore. I really don't like going through all the hassles associated with switching hosts but now it looks like I am not going to have a choice if I want my site to be working correctly at all times.
7. Lilli says:

   March 21, 2011 at 12:34 am

   I have used Hostgator for over a year in order to host a few different sites. I like their plans and their reliability. Honestly, I don't ever recall having my site go down while using Hostgator. I have used some really really cheap hosts before that seemed to be an operation running out of a 15 year old's basement and my site was going down several hours each day some time. Nothing like that happened with Hostgator. I didn't really have to deal with their customer service, so I am not really able to comment on that part, but I have heard that they are responsive and want to help based on what other webmasters have said. I also found their web templates and building tools quite useful when I wanted to build a few simple pages for some clients of mine. Very good host
8. Nyomi says:

   March 21, 2011 at 12:39 am

   I don't have a very complicated site, just a basic site for my business and a few sales pages. Hostgator has definitely fit my needs with regards to web hosting service. Their plans are affordable and I like the fact that you can go on a monthly plan without having to pay a year or more in advance. They had a good promotion in which you can get first month free, I really liked that. Talked to tech support about pointing my domain name that I bought elsewhere to Hostgator and they helped me out when I needed assistance, so all was good in that regard. Only had a minor issue getting my web mail to load a few times but now seems to be operating correctly, so no worries there either.
9. Dan says:

   March 21, 2011 at 5:32 pm

   In my line of work - I'm a web designer - I need a reliable webhost. Hostgator has been exactly what I was looking for and meets all of my needs. They even have a toll-free number which is great. I can call anytime and the customer support is always friendly and knowledgeable. Joomla and its components run really well on Hostgator - and I've heard some horror stories from colleagues who use other hosting services in getting Joomla up. All in all - thumbs up from me for Hostgator!
10. Tyler says:

    March 22, 2011 at 12:16 am

    Overall, I've been satisfied with Hostgator. The one bad experience I had was with one of the two hosting accounts I have. Apparently the site was using up too many resources and I was the only one who could access the site because of a new rule they initiated. I didn't get any warning whatsoever and had to figure out what had happened myself. I went back and forth trying to see if I should switch, upgrade to VPS - it was a dilemma. I finally decided to stay with them as they'd been pretty reliable up until this point. As I've been with them for some time, I felt they could have handled the situation a little better. We'll see how things go from now on.
11. Tatty says:

    March 22, 2011 at 3:14 am

    After reading some of the comments about this company I was really surprised that a lot of people had a bad experience with them. For myself, everything went smoothly since I set up my site a couple of months ago. I love their web building tools and their plans suit my needs perfectly. I can't really speak for everyone because my site is basic and doesn't get tons of traffic like some others, but I have been quite happy with getting hosting services from this business and will continue to use them in the future. Recommended Hostgator to a few of my friends and they too never seemed to run into any trouble with them.
12. Seonaid says:

    March 22, 2011 at 8:03 pm

    I couldn't be happier with HostGator. My website runs great and has a super fast connection. Cpanel is really easy to use and navigation is easy. I just transferred over from JustHost (just hell) and HG made the transfer run smooth. Great support and great service. Definitely a big huge wonderful recommendation from me.
13. Yeni says:

    March 22, 2011 at 10:57 pm

    Overall good quality and value. I am very happy with the way things worked out with this company. The only time my site was down was when I forgot to update my billing information. But they fixed that immediately after I paid the outstanding amount and my site was working in a few minutes after that. Never had trouble installing my sites, even though one of them was a bit more complex than usual. Good choice as a web host.
14. Dylan says:

    March 24, 2011 at 5:08 am

    I think that Hostgator is a really good hosting company. Their prices are good and the service I have received when speaking to them was excellent so far. Nothing to complain about so I would definitely recommend Hostgator to everybody.
15. Kate says:

    March 24, 2011 at 10:02 am

    I've been with HostGator for just over four years and they host several sites for me. I find their plan and pricing structure great. They are very reliable and I've had no problems at all with the service. What sets them apart is the customer support - they're always there, always helpful and courteous. I think you'd have trouble finding anyone that can beat them - best host out there.
16. Jessyca says:

    March 26, 2011 at 3:48 am

    Overall Hostgator is a good hosting company according to me. I used them to host 2 blogs and they all worked very well. The prices for their plans are very competitive. The only thing that they should improve is the fact that they ask $15 to register a .com domain if you don't take a long term plan. You can find domain names much cheaper elsewhere for about half that price. But other than that I don t really have any complaints to make. Good host.
17. Evah says:

    March 26, 2011 at 4:42 am

    I have used Hostgator for a few years now to host various websites for my business. Their prices, features and most importantly reliability have been a good match for my needs. Their customer service is also quite impressive and they respond really fast to your questions. I find that their customer service and tech support are much better than what I have seem elsewhere.
18. Pierre-Eric says:

    March 28, 2011 at 2:57 am

    HostGator is very reliable and their packages are affordable. I like them better than the other hosting companies because of this. Their web mail also works very well on all computers that I have logged in from, which was a problem that I had when I used some other web hosts in the past. Live chat support is also very good at answering any question that you have and you don't have to wait too long to receive answers.
19. Haley says:

    March 29, 2011 at 3:53 am

    I am now hosting several sites with Hostgator and everything is going great. Their business plan offers some very good features and is quite affordable when compared to other competing web hosts. I know some people have complained about reliability issues in the past, but this all seems to have been fixed as I never had any problems with my website in the past 3 years. I am happy with their service and hope they will always provide such excellent quality web hosting.
20. Danica says:

    March 30, 2011 at 3:36 am

    I think Hostgator is a very good web hosting company. The most important thing for me is that my website and email are always working 100%. Never experienced any downtime with Hostgator. Their customer service is also very fast to respond to inquiries and they are always there to help you if you have a question that needs to be answered. Basically, I am very happy to be dealing with them. Would recommend this to all my friends.
21. Felix says:

    March 30, 2011 at 3:39 am

    To me, Hostgator is a great company. They care about the environment and about their customers. I like their packages, they suit my hosting needs very well. Basically, an all around great webhost.
22. Albert says:

    March 31, 2011 at 1:48 am

    HostGator is a good host. Setting up my site and updating it has always been easy for me because they give you some very nice software and templates that you can use to make your site better. The service is also very affordable so they are really doing a good job in providing quality webhosting according to me.
23. Jules says:

    April 1, 2011 at 1:19 am

    Got two sites with HostGator now. No problems with reliability at all. Have never seen site go down or be inaccessible. Also, my email works well and I always receive all my message like I am supposed to. Their selection of packages is very good.
24. Franklin says:

    April 3, 2011 at 4:13 am

    I like having HostGator as my webhost. Reliability has never been a problem here and I am very glad about that. I've used another webhost in the past and there was always a problem with my site either being down or loading way too slowly. Nothing like that happened with Hostgator and I am very proud that they are a company which knows how to keep their servers running properly. The live chat people are always helpful and have resolved all of my concerns every single time. All in all, this is a great webhost and one that I will recommend to everybody. Great job Hostgator.
25. Tess says:

    April 13, 2011 at 4:09 am

    I really think that Hostgator is a great hosting company for me. My site has always been up and I have never seen any time that it was slow or not working. The only thing that they should improve is giving a free domain name when you take a plane, because when I signed up you had to pay $15 to get one. Their support is also good and will answer your questions rapidly.
26. Bashar says:

    April 15, 2011 at 12:53 am

    Good host. Everything works great at Hostgator. The prices are slightly more than what you would pay for at other web hosts but I believe that it is actually worth it, since you get quality hosting and quality support. I believe that it is OK to pay a $1 or $2 more than a competitor if you are getting excellent service in return. No complaints about Hostgator, the site runs fine and is up 100% of the time.
27. Tasha says:

    April 15, 2011 at 12:56 am

    Great service. I like the templates and web building tools that Hostgator makes available to webmasters. It really makes building a website a lot easier and was very useful for me. I only spoke to their customer service live chat once and everything went very well, so I definitely recommend this host.
28. Tatiana says:

    April 17, 2011 at 11:53 pm

    Hostgator has different shared hosting, as well as dedicated server and VPS plans that will be good for the needs of anyone. I have used their shared hosting in the past and am now using a VPS server. I find the service is simply great. Prices are good and so are the extra features that they provide you with. When you go on live chat to ask them a question, they will always be responsive and you won't have to wait an hour before you get an agent who looks like he's either sleeping or talking to 10 people at once. Very attentive support and very good quality of services. Hostgator is my preferred web host and I recommend them to all of my friends!!
29. Cristal says:

    April 29, 2011 at 5:04 am

    Hostgator gives the quality web hosting that I am expecting from a great webhost company. The plans are priced very well and they dont force you to take a contract, which is something I really like about them. Excellent hosting company according to me.
30. Sandro says:

    May 5, 2011 at 5:06 am

    Hostgator is a very good company, they care about the environment by using Wind Power and they provide a webmaster with all the tools needed to run your site, like web development stuff, databases, statistics tools and much more. Really an excellent hosting service!
31. Eleina says:

    May 10, 2011 at 3:00 am

    I use Hostgator VPS hosting. It works very well and there has never been any problems with my VPS server. WHen I had a question, their live chat support was able to answer it right away, without having to wait for hours. Therefore, very good company, with excellent prices and an excellent product!
32. Apostle Bill Forcha says:

    May 14, 2011 at 10:27 am

    We would like to know your conditions to host a website. We are a church operating in Ghana. We have lots of activities namely, a healing and deliverance group, and others, we would also like to know how soon the web page can be published. Please tell us what we is required of us to host our website.

    Best regards
    Apostle Bill Forcha
33. Eric says:

    May 16, 2011 at 5:31 am

    Perfect host. I have used both their shared and dedicated server hosting plans when I was running a few websites last year. HostGator always delivered. Right now I just use their small shared hosting package and it is great.
34. Jordan says:

    May 17, 2011 at 5:53 am

    Hostgator is simply excellent in my opinion. I have 2 business websites hosted with the right now. The control panel is easy to work with and I never had difficulty setting up or running my site with this company. Outstanding in all regards.
35. Tyler says:

    May 24, 2011 at 3:40 am

    I can tell you that HostGator is the best host I have used so far. After wasting my time with "cheap" hosts, I am very happy to find one that is both affordable and provides good hosting. Reliability has never been a problem here and their support is very effective.
36. Everyoneisdoingit says:

    May 30, 2011 at 12:01 am

    "When you agreed to our Terms of Service, you agreed that we could charge the credit card on file any fee at any time. You may review our Terms of Service at http://www.hostgator.com/tos/tos.php

    Please let us know if you have an additional question.

    Sincerely,
    Jefferson S.
    Sr. Billing Administrator
    HostGator.com LLC
    http://support.hostgator.com"

    Their terms of service does NOT say they can charge any fee at any time but think about what this person said... Why on earth would he say something to blatantly untrue? There is no way they can charge your credit card any fee at any time. But the fact that he said it means they are willing to try it if you let them.

    They have no record of me having ordered any of their services other than the standard hosting packages. So this was their response.

    I've been with them since 2006 and have had no real issues until now. Tech support has been great and I've had little problems with uptime that didn't get fixed right away. But I can't get behind a company that says your ordered something, has no record of it and then says their TOS says they can charge whatever they want at any time. It doesn't say that and I don't think that is legal anywhere in the US.

    My advice would be, if you are going to go with this company, do not pay monthly. If you pay yearly, it's much easier to notice something like this and have it refunded before you've lost tons of money like I have.
37. Jada says:

    May 30, 2011 at 3:09 am

    HostGator is really the best web host I have seen in many years. They have good plans which are very affordable. I used them to host a video and photo blog site for 4 years and the service plus quality is everything that I expected from a professional hosting company like them. The support always helps you when you have a question, which shows that they are very committed to providing their web hosting clients with the best.

    No single problem with HostGator for 4 years, even if my site takes up quite a lot of space there have been no issues.
38. Samuel says:

    June 1, 2011 at 4:30 am

    I have no complaints at all about HostGator since they have given me everything that I look for in regards to web hosting. Unlimited domains and subdomains, as well as unlimited email. Since I never had any trouble, I can't say how good their support is, but customer service has been good when I spoke with them to change the billing credit card. The only thing I don't like is that they try to charge you $15 for a domain name, while it should be much cheaper than this, there are domain places which offer one for like $7 or something. Plus many web hosts give a domain when you register for 1 year of Hosting. But you can of course bring your own domain to this web host free of charge, like if you have bought one at another host or domain registration site.
39. David says:

    June 1, 2011 at 11:50 pm

    HostGator truly deserves to be on the list of the best web hosting companies at this time. They have a good selection of packages, but the middle one works out to be the best as you can host many different websites and domain names without having to pay extra. You also get to have unlimited email addresses. What I also really love about Host Gator is that they do not oblige you to pay for a long term if you don't want to. You can go with a monthly plan and it is really not that expensive. The control panel I find is very easy to navigate, even if you ahve not used a webhosting site before. So you will find everything that you need in order to upload your files and then can make edits very easily later. All great tools are there for you to build a successful website so I liek this host very much.
40. Nicholas says:

    June 5, 2011 at 3:50 am

    Excellent hosting on HostGator's part. The shared hosting plans are excellent and not expensive. I see some people have complained about the service not being always good, but I have used the webhosting service from Host Gator for 3 years right now and never was there any negative things to say. Only sometimes the cpanel takes a while to load for some reason but it is not a major issue as everything ends up working well after that.
41. Bill says:

    June 12, 2011 at 9:33 pm

    I think Hostgator has gone downhill in the past few years and I am not alone in thinking that. They were a relatively small company when they began and everything was perfectly ok. However they soon started getting plenty of new customers but it now seems like they can't keep up with all of the new websites that they host on their servers. Support has gotten a lot more slow and so has the loading time for many sites. Sometimes it's ok, but in most cases it is much slower than competing hosts.
42. Simon says:

    June 13, 2011 at 1:17 am

    I have used Hostgator for the past 4 years and there was never any problem at all for me. This host always has the latest tools and technologies and are fairly up to date. While the user interface for certain things may take time to figure out, they have put a lot of effort into making it easy to figure out with video tutorials and such. I also like the fact that they do not charge you additional setup fees if you go with a month to month plan, as I do not like paying for several years in advance for a product. Sure, it costs about $10 a month for my plan, but I firmly believe that going with a cheap host that charges $2 will get you nothing but poor quality. I am happy with the product that they offer me and I am hoping that this excellent hosting service will continue in the future.
43. Mohamed says:

    June 15, 2011 at 3:17 am

    Quality host that provides quality services to its client every time and every wheres. There are no negative thing that I will say about the Hostgastor hosting because everything is working well. This host never causes any trouble for my site and I have a site that gets plenty of traffic each day, every time I test there are no slow downs or other problems that you very often see in others hosting company. Because of that thing, I am recommending Hostgator web hosting to other webmaster too on my forum.
44. John says:

    June 15, 2011 at 5:16 pm

    5 years with Hostgator. I have to admit I have faced a few downtimes, but the LIVE CHAT support is great and fast, that they help you out immediately. THEY OFFER TON of great features like Remote MySQL, SSH terminal access, PHP 5.2 or 5.3 option via .htdocs directive, great mail server with very low spam, etc.

    I've tried around 10 hosting companies. Host Gator is the best in terms of features and tech support. LIVE CHAT support is almost instant. You don't have to wait more than a 1 minute.
45. Wang says:

    June 19, 2011 at 2:23 am

    Hostgator is great host. Hostgator has many more features in the control panel than competition hosting companies. Support will answer you very fast if you have question about using your hosting.
46. Cayton says:

    June 20, 2011 at 12:12 am

    Hostgator is great. No problems here whatsoever. They have good plans for all kinds of web masters.
47. Nyomi says:

    June 20, 2011 at 10:39 pm

    HostGator is the best web hosting company on the net. Period. The uptime guarantee that they advertise actually seems to be accurate and there are only a few times in the year where I noticed that my site was slow loading or was not accessible. This is normal for even the best hosting company. Their customer service is always very fast to answer your questions if you have any for them. Very good hosting at HostGator and I recommend them!!
48. Gilles says:

    June 20, 2011 at 11:49 pm

    Hostgator offers you a ton of tools and information to make you build a great web site. Many of the other hosting companies like Go Daddy and their hundreds of resellers out there would try to charge you more for useless things as well as certain features like unlimited emails that any good web hosting company is supposed to give you anyways. Hostgator is great in that they do not put advertisements in their control panel to always try to get you switch to more expensive service. Uptime has been ok so far and so has their support. They has been a couple of times where I had to wait about 10 - 15 minutes to fix billing problems but the most important thing is that it was fixed and my site restored right away.
49. Reggie says:

    June 22, 2011 at 3:57 am

    In my opinion, HostGator always delivers excellent service. There have been no cases where the site has gone down or was inaccessible online. Only a few times where email was slow to be loaded. But other than that? No thing at all. This is why I stay with HostGator and I would recommend this company to all of my friends. If you want hosting that is reliable, then you should really go with HostGator. They are the best in my opinion.
50. Allan Carter says:

    June 22, 2011 at 4:01 am

    Great hosting company with plenty of features. There is really nothing more than I can ask from a web host, everything is there in the cpanel. Sometimes the backup feature would take maybe 1 minute to load, but that is not the most important thing. The most important thing when using a host is that your web site will WORK. At HostGator, it does. Their live chat is always available. The staff will listen and pay attention to what you are saying, which for me is a change from other companies where it looks like 1 tech support guy was talking to 20 different people at the same time. It took me a while to figure out how to set everything up as I used a very, very simplistic free host before, but now that I use 'real' hosting, I am glad that I chose HostGator.
51. Scott says:

    June 22, 2011 at 4:04 am

    I know there have been some grumblings in the past few months how this company was not able to stay on top of their growth and what not. While this may have been true last year, this seems to have been fixed at 100 percent. Host Gator now provides the service that it always did. Not that in the past year anything dramatic happened to me. The worst was the site going down for a few hours but this was on a sunday night. No biggie here. I do believe they have done some work on their systems as everything seems to be running more reliably now. The only reason I didn't give 5 star every where is because I think no host is perfect and everyone can make efforts to improve something. I just hope that this company stays consitent with their quality and that way they will be liked by even more webmasterss.
52. Francesco says:

    June 23, 2011 at 2:04 am

    I have used the Hostgator VPS hosting service for 2 years now and I am extremely satisfied. After using the Godaddy service I am very glad that now I have found a company that cares more about providing reliability in their services rather than constantly trying to upsell things to their customers. Here, you will not be sent daily emails trying to get you to upgrade to some service that you do not need, or find a control panel that requires you to scroll past dozens of ads promoting their own service to get to the features that you need to use. Reliability is OK, I have only had 3 outages in the past 2 years and they were all for less than 30 minutes. I am practically monitoring my server at all times, so I can honestly say that these were the only ones that have ever happened to me. When I contacted support regarding one of their outages they were very polite in informing me that they were already aware of the situation and that they were working hard at resolving it. Their staff really knows how to provide good service and reassure customers.

    Their prices for VPS hosting are OK too, they may not be the cheapest that you can ever find, but I think when it comes to dedicated or VPS hosting there is a certain price that you must be willing to pay when you demand service that is stable and reliable.

    I proudly recommend HostGator!
53. Henry says:

    June 26, 2011 at 7:09 pm

    HostGator is really a hosting company that I recommend. They give everything that you need to run your website well in terms of the features found in cPanel. Their advanced stats tools make seeing who visited your site, at what time and where they came from possible, without having to add additional code to all of your pages or having to pay extra. The customer service is always polite and efficient when dealing with your requests here. Selection of packages is great and they allow you to host multiple websites on all but their cheapest plan.
54. Marty says:

    June 26, 2011 at 8:00 pm

    Hostgator gives me very good hosting. I am on the Baby plan, which gives you unlimited everything, so you can host multiple web sites. This is a great thing if you are running a small e commerce website or some sites that use up quite a lot of space like a picture blog, etc. Regarding the web hosting service Hostgator always gives great quality. There has been zero uptime issues since I have signed up with them more than 1 year ago. This company really knows how to run a quality hosting service in my opinion. I recommend them all the way to every person that asks me which web hosting company I would go with. I am very proud to be a customer of Hostgator.
55. Donovan says:

    June 26, 2011 at 8:08 pm

    When I was reading some HostGator reviews in the past, I have read some grumbling about reliability problems. But since this company gives very affordable hosting with all of the features that I needed included, I have decided to sign up with them. They give a 45 day satisfaction guarantee and I thought about giving them a shot. After all, changing web hosting companies is not that difficult these days as most of them will actually help migrate your site instantly. So far it has been a month and my site never went down at all. The only thing I would like them to improve would be their web based file uploading tool as it seems to time out some times. This is not a major inconvenience, as I know a lot about web hosting and prefer to use FTP instead for uploading larger files. Before signing up I decided to contact their customer service to see if they are any good. I asked a few questions about the plans and they were very helpful, in fact they knew all of the information without hesitating. Their customer service also looks like it is based in North America, as the people spoke perfect English. I really don't get what the problem could have been with HostGator before. Maybe they have had some temporary issues in the past, but this is now not a problem anymore. As for anyone who is seeking out shared hosting, my advice is that no hosting company will be perfect 100% of the time. I think those that posted negative things about Hostgator have wanted them to be able to host 10 different forums with 10 000 users each on a $5 hosting plan. Do you really wonder now why they are having problems? The bottom line is that if your site is not too resource intensive, then a good shared hosting plan will be acceptable for you. But if you intend to run a big business that would make you thousands and thousands per month on the internet, then you must invest in getting a dedicated server. This is something that is offered by Hostgator too, they have VPS and dedi. But I honestly don't really need these services for now. They have even said that they would advise me beforehand if my site gets too much traffic and uses too many resources, so I will have the chance to upgrade to a VPS hosting plan in that case.
56. Matthias says:

    June 26, 2011 at 8:12 pm

    In terms of quality Hostgator is quite good and is far better than other web hosting companies that I have used. To compare it to Go Daddy and Just Host, I would say that Hostgator is 300% better than them. They do not suspend your site for no reason if you start getting a lot of traffic one day, they do not constantly spam you with emails offering you to upgrade to features that you never will want to use, their customer service is efficient and polite. All issues have been dealt with very promptly. The only one time that my site was suspended was when the credit card used to make the payment had expired and I forgot to update it. But after talking to the customer service and making the payment that was owed, my service was restored immediately. Hostgator is a great web hosting company. You should check it out to see if what they offer is good for you, but one thing that is certain is that they are much better than many of their competitors.
57. Gregory says:

    June 29, 2011 at 3:18 am

    HostGator is one of the greatest web hosting companies I have ever dealt with. Everything about them is great: the support received is fantastic, the reliability is close to 100%, all features work very well, the prices are very good when compared to other hosts. The only thing they should reduce in price is the domain name, because charging someone $15 to get a domain name is a bit too much, especially if you are getting a plan with the web host. But other than that, I don't really have much to complain about. Go HostGator!
58. Amy says:

    July 2, 2011 at 1:21 am

    Very good pricing and packages. Everything that you could ever want in a hosting package is included. Reliability is great for all of their web hosting services there is no down time ever. Their support is always accessible and you can get in touch with them very quickly if there is something which goes wrong. So far I only had a few questions about using their tools and never had a problem but they were always able to answer me quickly. I recommend HostGator due to the quality of service that they have given me.
59. Vanissa says:

    July 4, 2011 at 3:58 am

    I have used HostGator for reseller web hosting. I made the decision to use them as a host because of all the HostGator reviews that I have read and everything seemed to be well on track with HostGator. Well this was going good for about 4 months. Then I noticed that I was receiving complaints that sites were going down for extended periods of time for the past 2 days. After getting a hold of HostGator support they said that they were doing some changes and maintenance to their servers. When I contacted them about it they were actually quite defensive and saying that they need to do some upgrading and that basically I need to suck it up and wait. Now the thing is if this was just my own site it wouldn't be that much of a big deal. But as a reseller I needed to have service that was reliable. The problems were still continuing for more than 3 days! I had to call them, email them and chat with them but there was nothing that they seem to want to do about it. During the last day all the sites were down for more than 12 hours and I even had trouble logging in as I was getting logged out after just 30 seconds for now reason at all there. It took a lot of convincing to finally get them to honor their “guarantee” and refund me the monthly fee for this month at least. Because of this whole problem I have lost most of my customers who simply wanted nothing more to do with me and asked to be refunded because they are going to another host. And after having gotten such complete garbage service that was the fault of HostGator I really can't say anything much to them now, can I? After all these troubles that I got from HostGatorr now I have to start my business all over again with another web host. Hopefully there are other companies out there that should be more serious. I dont know if this issue of them doing upgrades and screwing up affected all clients or just the resellers but I wouldn't recommend HostGator to anyone no matter what type of hosting you want to use. With all the trouble that you will be getting, I think that it is just not worth it, not one bit.
60. Lorie says:

    July 4, 2011 at 3:59 am

    Nice, I have Hostgator as my primary host for 3 months now and I am in the process of moving all my other sites to them. Coming from GoDaddy I can see the difference that this host makes. My site is online all the time and I have all the free tools that I need to get things working. My email works great and I am not bombarded with porno spam and nigerian scammers like I was when I was with GoDaddy last year. The only time my site was down was when I was the one who screwed things up. Even then I asked their support to fix things and they were helpful. Great unlimited host and I recommend HostGator for every body.
61. Nancy says:

    July 4, 2011 at 4:01 am

    Hi there. In the beginning Hostgator looked like a very cool web host. But til now things are starting to get a whole lot worse for me. I am always getting database errors even when there is nothing wrong with my site installation. I don't have that much of a big site so they can't blame me that I am taking up too many resources. Instead they seem to be simply incompetent and little more. The webmail now seems to take 3 minutes for each page to load. When I contacted tech support every time I get the classic answer that they already know what the problem is and that they are working to fix it. For what it seems for me, they are not really working on anything since it has been weeks that I was having the problem. The only reason I am even visiting your site is to look for another host. I like the fact that you can go monthly on Hostgator and this is something that I would want from another host. Really I hope that I can find better hosting some place else but after what I have seen with them I recommend that nobody ever take a contract with any web host and never pay for any thing in advance with hosting. Really I find it quite dumb to pay for years in advance for hosting. Even though maybe you pay $2 more each month it is better to do it that way because you can never know when even the best hosting company will turn into crap. I just hope that I will be able to find a better host some time soon.
62. Raymond says:

    July 4, 2011 at 4:02 am

    Recently I moved my sites to HostGator, and this place is the best. Very fast speed compared to everywhere else and excellent packages. Customer support is very fast too & is always friendly with you. All around this is a great host.
63. Jerry says:

    July 4, 2011 at 4:02 am

    My site was taken down by them and they simply told me that they cannot be my web host. Very bad move from Hostgator. I had a script that sent statistics as well as some information inputed in several forms on my website to an external server that is not at Hostgator. I also was sending email messages to my customers regarding updates to my products. I had 4 sites hosted with them and it seems because of what I was doing (which was nothing wrong) they thought I was either phishing or spamming. Seriously? Get it together Hostgator. I am really glad I quit (or rather was kicked out) by this host. Now I am using cloud hosting from the same place I use to run some software on and make tests. No problems at all over there. If you are doing anything 'advanced' with your hosting then forget about Hostgator. You will simply get in trouble for no reason and it looks like they do not want your business. Maybe if your grandmother wants to set up a site to share her cookie recipes then this host is the best place for that. But if you are a marketer or are trying to do business online then you will end up getting given the boot (with no prior warning or even them contacting me by phone or email, just checked my site by chance and noticed all was down). Hostgator really sucks.
64. Stewart says:

    July 5, 2011 at 4:10 am

    I am glad that I have gone from the problematic Justhost over to Hostgator. The differences have been very sharp, like day and night. All of the pricing and conditions at Hostgator are very clear and easy to understand. You are presented with a page that details what you are getting and this is what you will be paying for. There is no fine print anywhere and they don't make any attempts to trick you to sign up at a low price and then increase the price on you later on, just like some other scum hosting companies often try to do. What also works very well is the registration process, it is very straigtforward. The support that you get is actually human. All agents will help you out with your question and are actually paying attention to you. Hostgator seems to be getting a lot of new customers lately especially those that are leaving the crappy web hosting companies like Justhost. Getting WordPress hosting installed on my account was very easy and was done quickly. I was almost expecting that something would go horribly wrong during the install like I have seen with other web hosts, but everything went well. I recommend Hostgator because they have hosting that works and support people that actually care. I couldn't ask for more when it comes to web hosting. They are really great.
65. Philip says:

    July 5, 2011 at 4:10 am

    It has been 4 years since I have been on Hostgator and I enjoy their service thoroughly. They always use the latest versions of all software and tools in the Cpanel, which shows that the company cares about being up to date with the latest technology. The user interface is very easy to figure out and I was up and running in less than 30 minutes after I completed my registration with Hostgator. My plan costs $15 a month for the business hosting without a contract. Sure, I know you can get web hosting for $2 or $3 somewhere else, but I really would like to stay with a company that I can trust will do a good job rather than going with the cheapest web hosting and getting the cheapest service and the worse experience. For me, $15 is a great price especially if you are going to be using your website to make money. If you are an entrepreneur, then you obviously know that if you want your business to be successful and make some money for you, then you need to partner up with excellent service providers. Hostgator, so far has been great for me and I am happy to say that I have found a great host, finally!
66. Mihail says:

    July 5, 2011 at 4:11 am

    HostGator is the best web hosting company ever. Plans are very affordable and service is fantastic. I just wish I had found this company earlier! This would have saved me so many of the problems I was having on a constant basis with my other host. Great service here.
67. Aleksandar says:

    July 5, 2011 at 4:12 am

    Very upset and starting to think that there are really no good hosting companies left at all. I have just had to cancel my service with Hostgator because the load time of my website was getting simply unbelievable. Sometimes it would not even load at all and just give a white page. What tech support said is that they would be moving my site to another server as some of the servers they are using are too busy. The problem got fixed for a while but then the exact same thing happened again, with the exact same solution, they changed the site to another server, but then the problem started happening within just a few days. Very poor quality of hosting here. Luckily I never pay in advance for years anymore after I have seen the junk that the other hosting companies gave me. I may have been a bit too optimistic in thinking that Hostgator would be actually able to offer me web hosting that worked, but it seems like this isn't the case.
68. Dackson says:

    July 5, 2011 at 4:13 am

    Host Gator has got to be one of the best hosting companeis ever created. They have 3 different packages and they will all give you something that is good for your needs. Once you have signed up, you can get started right away as there is no need for you to wait for your site to be activated. All of their features work well from the very first time. With Host Gator both the web hosting and the email were 100 percent good. Coming from another cheap hosting company I was surprised that hosting could be this great. There were never any problems. The customer service and technical support are available at all times and can be contacted with live chat or telephone or email. I never called them so I can't really say for sure how good the telephone support is, but from what I saw with the live chat it is excellent. Your question will be answered quickly and well. There is no need to wait and the live chat support is actually paying 100 percent attention to you, rather than trying to talk to severla people at the same time.
69. Carley says:

    July 5, 2011 at 4:14 am

    For my needs, HostGator has been great. The service is affordable and stable. You do not have to pay in advance to use their service, which is something that I like very much. This company really seems to have got it together very well and I am glad that there existing a good quality web host like HostGator these days. All the other hosting companies I have been with before (JustHost, FatCow, HostMonster) have given me some kind of problem in one way or the other. But with HostGator I never had any kind of issues.
70. Juan Pablo says:

    July 7, 2011 at 4:18 am

    Up until now they have given me great hosting. This is in the sense that the site was never down and always loaded quickly just like it should. However, recently all of the sites in my account have been hacked. I have a shared account where I put 5 small sites. Hostgator was able to restore the sites right away and they were quite willing to work with me to get everything together and going again as soon as possible. However I have spoken to other users of this host recently and they too have had security breaches in their site. It could be that there is something wrong with their servers that makes them vulnerable to security issues lately. I have examined my sites and up until now I couldn't see anything that I could have done wrong that would have allowed this to happen. Even 3 of the sites that I have are actually just plain HTML pages, so there is no WordPress or PHP scripts running on them, nothing like that. While I do certainly appreciate the great quality of web hosting that has been provided to me so far by this company and I thank their support for the good work that they have done in getting my sites back up – I am really started to get worried about the security issues that they are having. If this kinds of problem keeps happening again all the time I will have no choice but to change my hosting company and this is not something that I would want to be doing. This company really needs to take the security of their servers as something more important as otherwise they will be losing their clients if they do not do this.
71. Guiseppe says:

    July 10, 2011 at 5:15 am

    I love Hostgator. Their plans and service terms are actually very clear and easy to understand. The only thing I found a bit disappointing was the toll free number that is offered with their business plan. You actually get only 100 minutes of use per month. This is not shown when you sign up but is buried in the terms of service. While I know that you are 'supposed' to read the terms when you sign up, a lot of people may not and might not like what they get if they notice that it is so limited. But besides this small factor there are no other things that I found bad. When you log in to your control panel Cpanel everything is there and ready for you to use. All the options work fast and you have the choice of 3 different web mail clients. I really find this great. Everything considered, I find that Hostgator is an excellent hosting company. The only thing is that they could have been more clear about what is included with the toll free number for the business package.
72. Abdallah says:

    July 12, 2011 at 3:14 pm

    The only reason I signed up for hosting with HostGator is because I have 2 friends that are using them and they all had nice things to say bout this host. So I decided to give it a go as they had a promotion where you can try their hosting for just $0.01. I am pleased with what I have gotten so far at HostGator. All of my websites are working very well right now. Even if I have several domains that I host with them, there are never any troubles. The technical support was only used once and at the time the rep was very professional and provided excellent service overall. This is my Hostgator review. I recommend this hosting company to everybody that wants a host that is not expensive, very easy to use and has features that work well every single time.
73. Johnny says:

    July 12, 2011 at 3:15 pm

    I use Hostgator on their monthly plan and have been with this hosting company for over a year. The entire set up process is very quick and transfering my domains from Godaddy went smoothly and took a lot less time that what was stated on their site. The options offered by Hostgator are quite great. The only thing that I am starting to notice is that I am getting a lot more down time recently than what I was used to before. I am not too worried right now since I am on a monthly hosting plan and the down time is not too heavy, like it is only for around 10 minutes a day. However if this gets worse I will have to look for another host. Just like I have read in the other Hostgator reviews on the net, their support is always polite and friendly and will answer all of your questions fast. However, when asked about the down time, the only response that I seem to get is that they are aware of the problem and are working on it. I just hope that they are doing that in reality; as I wouldn't want to be out looking again for a different web host.
74. Ashish says:

    July 12, 2011 at 3:15 pm

    Hostgator is a really good web host. Prices are still quite low even if this is not the cheapest web hosting service. But you should pay for quality hosting. After using Fat Cow and Go Daddy for 4 years I have decided to move away from the cheapest web hosts. You will see, if you go with a cheap company it will just bring you a lot more problems than what you would want to be dealing with. It is much better to go with a company that is like Hostgator. You will get great web hosting, excellent options and excellent customer support from them. I recommend Hostgator because of the reasonable price (it is not the cheapest, but then again I don't think that it should be) as well as the fact that they have given me the most reliable hosting which has plenty of features for the site to be managed well. This web hosting company is simply doing an excellent job.
75. Christopher says:

    July 12, 2011 at 3:26 pm

    As I am hosting various different websites that I develop for clients, I needed to select a hosting company which gives me an unlimited amount of space, bandwidth, domains sud domains as well as databases. Currently I have 20 domains now hosting with Hostgator. The price is very affordable and basically works out to about $10 per month. In my opinion this is a great price to pay for your hosting. When I contacted customers service during the sign up time they were very helpful and were actually interested in getting me started right away. They gave very good explanations of their different plans and services. Their offers are simply unbeatable in the web hosting business and I am definitely glad to be using their web hosting. I also see that Hostgator is a host that uses “clean” energy hosting which is definitely something great for a company such as theirs.
76. Calvin says:

    July 12, 2011 at 5:11 pm

    Hostgator is the provider that I used for dedicated server hosting. By far and wide they have things right when it comes to dedicated hosting. The setup process was a lot faster than what I was used to in the past with other companies. All the options for operating systems, applications, etc are there. I goofed up during this phase and ordered the wrong kind of server. Now some other server providers would have said “Your problem deal with it” Hostgator was kind enough to fix this right away in less than 5 minutes. I was set up in a total time of around 1 hour. No waiting all day for the server to be set up, etc. Everything was done quickly and efficiently. Just like it is supposed to. They give you instant access in the control panel to all tools and applications that you could need on your server. Of course, you are always free to install your own if you prefer it that way. In any case their dedicated hosting is excellent. Fast servers, great quality and great support are what makes this web host great!!
77. Jonas says:

    July 12, 2011 at 5:11 pm

    After having a not-that-great experience at Webhostingpad, I decided to give Hostgator a try. In all seriousness, their hosting is really a world apart from my previous host and from many other hosting companies that I have had the pleasure (or displeasure) of dealing with in the past. I used a coupon code to get a discount on my hosting, which was very low considering that I only signed up for 1 year and not 3 years. As of yet I have had absolutely no problems to report. I have access to all the features necessary for my website to run. WordPress installation is very quick and easily done. Technical support is very rapid and knowledgeable, available on weekends too.
78. Kishore M. says:

    July 12, 2011 at 5:12 pm

    I have been a customer of webhostingpad for close to three years now. Their support, during times that I needed to use it, has always been top notch and excellent. Response times were very rapid and any things that needed fixing were done extremely rapidly. The value offered by webhostingpad is really exceptional and because of this they should be on your list of top ten web hosting companies in number one position. You will rarely see anything that comes close to the quality that they offer at such a low price.
79. Xiao Fang Lee says:

    July 12, 2011 at 5:13 pm

    While I will point out from the beginning that I don't think what Webhostingpad is doing is especially bad as it is a standard among the “low end” hosts, you should watch out for their billing practices. You especially need to pay attention to the following points:

    The $1.99 super price is a lie. You will not get that unless you sign up for 5 (yes, five) years in advance with them. Otherwise, if you take the yearly plan, you will pay a much higher price that is similar to other providers out there. There is no possibility to get monthly hosting, which for me is something that I found not really satisfactory. I would have preferred to pay for my hosting on a monthly basis, even if it was a dollar or two or three more but this is not possible with Webhostingpad. I ended up signing up for a one year plan.

    The free domain offer is only for one year no matter how long you renew your hosting with them. After the one year they wanted to charge something like $15 for a .com domain. Again, this is much too high as you can buy a .com domain name from other companies for $6 - $9. It looks like they are trying to do everything possible to get as much profit as possible. The fact that the domain is free only for one year is not indicated clearly on their site during the signup process. I am sure that it is written in 4 sized font somewhere in the terms of service but the problem is that only 0.001% of users will read 50 pages of legal documents just to try and find out what their service will really be costing them.

    As for the service itself I can say that it is good. The only issues that I have noticed were some downtime every 3 or 4 months that lasts several hours. They say that they were changing their servers and I also noticed that during that period the IP of the site was changed. During one of these changes they must have screwed up something in the DNS as the site was completely down for 10 hours. When they were confronted with this the company was very apologetic and even refunded that month of hosting before I even asked for it. Good job on that but it would have been better to not mess up in the first place, don't you think, Webhostingpad?

    So what is the verdict with Webhostingpad? Well, to say the truth the service with regards to web hosting, features, emails and quality of tech support is OK. Not the most stunningly excellent, but nonetheless acceptable for what a shared hosting account was designed for small sites and 'light' online business applications. But be very careful of their screwy billing practices. The lowest prices is only for those who sign on for 5 years and pay in advance. If you want to use this company, go ahead. But to save even more money, get your domain at Go Daddy's or something like that. Way cheaper than the $15 they try to rip off after the first year for domain service.
80. Vincent says:

    July 13, 2011 at 4:24 am

    I have used this web hosting service for close to one year now. Every single one of my websites and blogs are hosted with Hostgator and I have yet to see one single problem with this company. I still remember once when one of my blogs was hacked. I immediately contacted Hostgator's technical support and they were capable of bringing everything back up within the hour. Everything was restored a lot faster than I would have thought possible. Congratualtions to Hostgator for their excellent service during this entire time. They are much better than any other hosting company I used.
81. Joseph says:

    July 13, 2011 at 4:25 am

    Since I host more than one website I wanted to find a company that would let me do so at an affordable rate and still not require me to sign on for an extended period of time. When it comes to web hosting, I really don't like the fact that plenty of other hosts require you to pay hundreds of dollars in advance so you are essentially paying for 3 or 4 years of hosting. With hostgator I pay around $10 per month and host all of my sites without having to take any long term commitments. This is really what web hosting service should be like. I have chosen them because all the other hosting companies that were offering monthly packages instead of a contract seemed like low quality web hosts. Their sites looked dodgy as hell and were full of spelling mistakes and such. Hostgator is the only one that stood out as being a professional web hosting company and I am extremely happy that I have signed on with them. Any small issues that I have had were worked out very rapidly by their support department. The price is also very competitive considering the fact that I am hosting multiple websites that I have developed. Hostgator is really one of the top ten hosting companies because they consistently give great service when it matters the most. Kudos to Hostgator for showing me that not all web hosting companies are the same and that quality still exists in the world of web hosting.
82. Omer says:

    July 13, 2011 at 4:25 am

    I am webmaster from Thailand and after making a lot of search for web hosting I saw Hostgator review. This provided a lot of information on the company and I see that Hostgator is a serious company. Many other companies always send me spam email telling me I should sign up for their service but really I do not think they are professional enough. At Hostgator the plan are very good and the technical team always provide an answer. I do not need to send email and wait for them because they have live chat facility which is always available for time when you have a question. Secondly the server of hostgator are very very fast and have never seen any time where a server is not working or the website of my hosting are slow. This happened very frequent with other hostings but with Hostgator I am relieved that I do not need to be dealing with garbage but always have a good hosting service. The price of plan may be higher than a cheap web host but if you want a quality of hosting you need to pay decent price and not always just look for which price the lowest because then you will finish with only cheap web host that are very bad.
83. Aristo says:

    July 13, 2011 at 4:26 am

    It has been around 16 months that I am now with HostGator. At Host Gator the plans and reliability are really the best. I have nenver seen such a high amount of reliability in any other hosting companies that I have been with in the recent past. The availability of the customer service also was quite impressive. They were always there to answer questions and solve any problem that I have. No hosting company that I have been with before even came close to the quality service that I got at Hostgator. This is an excellent hosting place. I recommend Hostgator for all of your web hosting needs, they are truly the best company.
84. Brian says:

    July 13, 2011 at 4:26 am

    During my first week of hosting at Hostgator there have been numerous errors and server time outs. This happened both when I tried to load my site and when I was accessing the cPanel. When I finally got hold of someone from their support they told me that this was because their servers were experiencing higher than expected loads right now. I would have understood if this was just for one day or two, but if they still haven't figured out a solution to a big problem like this for a week then it is a sign that they are an unreliable company. I canceled my service right away and have found a better place to host my sites. I don't want to have to deal with the mystery of whether my site will be up or down on a certain time. I need hosting that is always reliable and sadly this is not something that Hostgator seems to provide at all.
85. Randy says:

    July 13, 2011 at 5:14 am

    I use Hostgator for dedicated hosting. I have the basic Windows dedicated host and all works well. I asked them for a few explanations on how to set everything up right when I was starting and they were more than glad to assist me with that rather than simply telling me to read the help files or to figure it out on my own. Their prices for dedicated hosting are not the best out there, but for now I am staying because of the quality of service as well as the quality of the assistance provided by the company.
86. Tom says:

    July 13, 2011 at 5:16 am

    Hostgator is the most dedicated and professional web hosting company that I have seen in the past five years. Their tech support was excellent and I actually tested them before I signed up with them. I wanted to know exactly what the limitations of their shared hosting service are and they were able to answer me quickly and truthfully. This is always something that I appreciate from a hosting company. I honestly believe that Hostgator is the best host out there.
87. Jonathan Carter says:

    July 19, 2011 at 4:22 am

    Hostgator really is the best when it comes to hosting. The greatest thing is that there are no surprises here. You get everything that they say you will get when you sign up for your plan. This web host has 3 different plans for shared hosting. The smallest plan is quite good if you are running just one site. I started out with this one and then changed to the middle plan because I wanted to add a second website to my hosting. Their customer service was very helpful in getting this done for me and everything went smoothly during the change. This is in contrast to Godaddy where I asked something similar and all they did was mess up my account for several days. In the few months that I have been using Hostgator service I have always had my website at 100% uptime. There was never any problems or a period of time where my site was non accessible. I think this is really great for a web hosting company and I really enjoy using this service as it is perfect for my needs, plus their customer service staff were all very nice and helpful in getting done what needed to be done. Hostgator is strongly recommended because of this. It is really a great hosting company!
88. Alberto Garcia says:

    July 19, 2011 at 4:23 am

    Hostgator is the web hosting company that I have been using for the past four years now. I understand that in some Hostgator reviews, certain people were not quite happy with their servie. I think this was about a year ago, they were experiencing some problems with their servers after adding new infrastructure to keep up with the growth of their hosting business. During that time I did experience a few outages, sometimes my site would be down for maybe an hour each week. Since my site is not one that gets too much traffic, this didn't affect me too much. I also ahd some database errors. I contacted their support and asked what could be done to resolve the issue. They said they would be moving my site to a different server and that it should all be fixed within 2 days or so. Actually it was fixed and ever since then I did not experience any of the problems I was having before. Now my site stays available all the time and there are no longer any errors or problems when people visit my site. This actually makes me quite happy, as I see that Hostgator is able to fix problems that they were having very rapidly. I have a few friends that are hosting their sites with Hostgator and they also tell me that they are no longer having any problems with their sites. So now that I consider everything I would say that they are quite reliable and are doing a great job. There might have been a few things that they could have handled better last year so as to not create any problems for their customers but at least they were capable of fixing these issues and not letting them get out of hand and ruin their reputation.
89. Emile says:

    July 19, 2011 at 4:24 am

    It has now been two weeks that I have my hosting set up at Hostgator. The first thing that I noticed when I signed on with Hostgator is that their hosting is a whole lot better than the previous hosting company that I was using, which was Justhost. It is actually quite a world of difference if you ask me. Before signing up I contacted their customer service via live chat so that I could clarify certain things that would be included in my package. I did not have to wait at all for them to answer me, someone came on right away. They were very helpful in getting me started and were not pushy at all. From the beginning, I had a feeling that this hosting company would be different and much better than what I was having at JustHost. It turns out I was quite right in saying that. They gave me everything that I need such as a choice of 3 different webmail clients. Their website templates are very good too. You don't need to use their own software to make them work, you can simply get them and make edits on your own. This means you can make any changes you want to your website. The hosting plans that they have are very affordable and you do not need to pay for several years in advance if you don't want to do that. This was my case as coming from a really crappy host that I was using before I was quite reluctant to once again pay for a few years in advance from a company that I didn't use before.
90. Richard Dupuis says:

    July 19, 2011 at 4:24 am

    I agree that HostGator is a very good web host. In fact, they are the hosting company that has given me the fastest website loading time. As I manage multiple websites right now I have to work with various web hosting companies besides HostGator. However it is really true when I say that HostGator is the fastest. My sites hosted in my HostGator account always load extremely fast and so is the entire site uploading process. When I update something on my website, it is done right away and there is no delay. Same thing when adding a domain to my account. Everything gets updated right away and the site is functional immediately, there is no need to wait several hours to get it ready. This speed and great reliability are all things that I appreciate very much from a web host, which makes me very happy to be dealing with HostGator right now. The technical support provided by them exceeded my expectations. Calling them is something that is very fast and is not a dreadful experience like I have gone through with other web hosts. They are doing a very great job here at HostGator!
91. Andrea says:

    July 20, 2011 at 6:02 am

    This is the web host that I have moved my online store to after hosting for 4 years at Godaddy, where their level of service and uptime went down to really bad levels. At first I was very satisfied with what Hostgator gave me. Uptime was great and all the necessary features were supported. All of a sudden, they suspend my site without any notice. When I contact them they tell me that my site was using too much of their service resources. Now this really isn't normal, since my site receives an average of 85 visitors a day, most of who simply browse for a few minutes and then leave. Finally, they agreed to restore the service again and it worked well for 2 months until I got the same problem. Now my site is offline and I am looking for a new web host. The fact that a basic e-commerce script is “overloading” their servers is a simple indication that they are the ones who put too many websites on it, rather than me over using their resources as they claim. I am not running a world-class enterprise here that gets hundreds of thousands of visitors a day, just a small web shop which receives a few dozen hits. Apparently this is “too much” for this web host to handle. This is really sad, as I would have kept using their service if they didn't act this way. So if you are running any kind of business or e-commerce site, you can forget about Hostgator completely. They are not capable of running my site and they certainly won't be capable of running yours too.
92. Lizzy says:

    July 20, 2011 at 6:04 am

    I have gotten started with Hostgator and so far my experience is a bit poor. I took advantage of their promotion for 1 month free and paid by Paypal. I never received the confirmation email or information about my account. I emailed them and they said they were looking for my order and that I should submit them the transaction ID. It then took them over 24 hours to get everything sorted out. I don't know if it is because they were busy that day or because they are simply disorganized, but this doesn't make me feel very confident about their ability to give good service. For me, I signed up for monthly service and I can switch hosts with ease as I have a very simple site and my domain is registered elsewhere. I will give them a go, as their features look interesting and I have heard that their service is one of the most reliable in the hosting industry. But if they cause me any more trouble, I will simply leave before the first month is finished.
93. Ash says:

    July 20, 2011 at 6:05 am

    I am one of the many users that left the epic fail host (JustHost) and moved 4 websites over to HostGator. It has been 3 months and I love it so far. Their plans are explained clearly and the control panel is simple to operate and contains every feature necessary for any kind of website. There are no pages full of ads for 3rd party products they try to sell and they don't fill your inbox with junk trying to sell you “upgrades” every 2 days. Reliability has been very good as I did not notice any problems with it. Of course, I don't monitor my site every 5 minutes, but as of now neither me nor my website visitors have noticed any issues concerning down time or anything of the like. In my opinion HostGator is a company that values the satisfaction of their customers and they are showing this by their great plans and great hosting service. Customer service is good too, but I only used it in the live chat when I was signing up to clarify the limitations of the different hosting plans. They provided very clear and direct answers to my questions, which is something that I appreciate a lot. By the way, the actual limitations of their service are located in their terms of service, which surprisingly are written in a way that anyone can clearly understand without needing to take a course in contract law. I recommend this web host because of all these things, HostGator is really the best!
94. Linda says:

    July 26, 2011 at 9:20 am

    While going through google trying to find honest web host reviews, I have one major criteria I use: If the reviewing site gives hostgator a good review, I leave the page immediately. My site gets very little traffic (it's a private site), and yet it still goes down with php and mysql problems constantly.

    Don't use hostgator. They are awful.
95. Devin Washington says:

    July 26, 2011 at 11:04 pm

    While I do not have any complaints to make about the services provided by the HostGator company, I would like to warn your users about some practices with their pricing. If you sign up for a term plan where you pay several years in advance, you will get the price advertised on their site for the duration of your term. But if you sign up for a monthly package, then the price they advertise for monthly customers is only valid for the first month. After that it goes up by more close to $2. So now instead of paying $7.16 like I thought I would be paying, they are charging me $8.95 per month for my web hosting. I just signed up about 2 months ago for their service. I am sure that it must have been written somewhere and yes it would have been my duty to pay more attention, but I think it is a bit sneaky on their part. But I will admit that the increase is not so bad and that I don't care too much about paying a few $$$ more since I am on a monthly plan. But I just thought that I would let other visitors see this so that at least you could make the right decision when it comes to the price of your web hosting. But this was just one small issue that did not have much effect on my decision to stay with this company. Otherwise, their hosting is great. Everything functions as they advertise which is the most important part of the choice you make regarding your web hosting.
96. Eric Mallard says:

    July 26, 2011 at 11:05 pm

    I have been using web hosting on and off for the past few years so I have some experience with different kinds of web hosting companies and the services that they provide. Mainly, I have used Hostgator, Justhost, Godaddy and free hosts like 00webhost and BitWebhosting. Godaddy and JustHost were ok overall, but I found them a bit lacking in features and it looked like both companies simply wanted to make as much money as possible by selling you additional features for e-commerce and site management that were supposed to be included. The free hosts were surprisingly good, but I did not use them for very serious applications, just redirecting some traffic from marketing campaigns and hosting some small digital products that I was selling. HostGator on the other hand has been excellent and provided a very complete service with all needed options, unlimited mailboxes and great service. Both the email and the web hosting was extremely reliable with no down time or associated issues. I only had a billing problem but it was caused by me. I didn't use my account for around a year and I didnt have the card that I used for payment anymore. Now I racked up over $110 of invoices for service I didn't use (it was suspended anyhow). I was thinking of just leaving and letting them cancel the account. Hostgator actually waived all the outstanding invoices and I just paid 2 months to reactivate my account. Now that I need a web host again, I will be using Hostgator because they are my favorite in comparison with all the other hosting companies I have used before.
97. Charlie Jardine says:

    July 26, 2011 at 11:06 pm

    HostGator is a web hosting business that gives a good service. There are no lies or BS on their website, you get what they say on their sales pages. There is no trouble with their servers, ever and I never had a problem using them for WordPress hosting. They could very well be the best blog host around as WordPress works really well there. On some other hosts I always seemed to have glitches and troubles with the database, but not here. Their support is good overall, but be prepared to wait a bit. Whenever I tried to talk to them I would always need to wait about 5 minutes for smoeone on their live chat to answer my question. Also, when I started talking to an agent, it seems that he was talking to several people at the same time because I needed to wait about 3 or 4 minutes between each response. I was not in too much of a hurry so it didn't matter then, but I just thought I would point this out to people. I did not try their phone support ebcause I don't usually call companies that have a live chat on their site, it just seems like a hassle for me. But who knows, maybe their phone support is much faster than live chat but I did not try it. Aside from this minor problem I did not notice any failures on their part. Basically, they deliver what they promise and they deliver it well too.
98. Arnold says:

    July 26, 2011 at 11:08 pm

    I believe HostGator is overall a good choice for those who want to get good web hosting. For small business sites they are the best web hosting around, even if the price is a bit higher than competing companies. You only get the best price if you sign up for several years, but there are other terms of plans available that will be a bit more per month but do not require you to pay as much in advance. I only had a few issues with their web mail system not loading like it should, but this was rapidly corrected by them without me even having to contact their support. If you are someone who wants good quality and dependable hosting and isn't just counting pennies and trying to save 10 cents or 20 cents on your hosting here and there, then HostGator should be your ultimate choice. I am very happy to be a customer of their and will stay with them just as long as they keep giving the same level of service that they give now.
99. Alem says:

    July 27, 2011 at 4:51 am

    It was after taking a read through certain HostGator reviews and looking at their website that I made the decision to go with HostGator about a year ago. This is a decision that I did not regret, not one bit. Hosting quality at HostGator is truly exceptional and there hasn't been any problem with the numerous domains I had hosted with them. Since many of the websites that I host are temporary promotional pages I often add and remove domains from my hosting account. They are the best when it comes to making updates in your account because the interface used is very intuitive and extremely easy to use. Updates are reflected right away when you make changes to the domain, the most that it ever took was maybe a few minutes, but not much longer. When I needed simple answers to some simple questions that I had, their excellent technical support has always come to my aid and given me the help I needed. For anybody that needs hosting that WORKS WELL, is not expensive and is very easy to use, HostGator would be my top number one choice. They deserve to be on top of the list of the best web host reviews.
100. Ellizabeth says:

     July 27, 2011 at 4:51 am

     Hostgator is a very good host if you need some quality VPS hosting. My site has largely outgrown the shared hosting that I was using with another company before, so I was in the market for a VPS server host. I am extremely happy to have found Hostgator, as the service that this hosting company provides is really great. What surprises me is that many of the hosts on the list of the top ten web hosting companies do not even give VPS hosting. It looks like they don't even want to have the business of advanced users and prefer to stick to shared hosting. Oh well, it looks like it's their loss. What I found very good about Hostgator is that there are plenty of different options that you can select from if you want a VPS server. The way their website works is great too, all you do is move the slider to reveal the different server configurations that you can select from. I was hesitant as to whether I needed to go with VPS hosting or a dedicated server, but just a quick chat with their customer service cleared up my question. They were very polite and professional with me. The great thing about their customer service is that they seemed to be clearly there to help me make a choice and not to try to sell me plenty of useless services that I don't really need. I've had other web hosts try to do this to me and obviously I didn't sign up with them. For the VPS hosting, it works extremely well for such a low price. You can choose to customize your server, such as selecting a control panel type or how many unique IP addresses you need. The only thing is that you need to pay attention to the price. They give you two prices, one is the discounted price for the first month, while the other one is the regular price. You only get the promo price during the first month of hosting, so you need to be aware of that so there is no confusion. Bandwidth and speed were also great here, there is really nothing for me to complain about at this level. Great VPS hosting all around and recommended!
101. Romeo says:

     July 27, 2011 at 5:34 am

     My first few months with Hostgator have been great, but then I noticed some changes in the speed of my hosting. It was almost as if they were deliberately throttling the bandwidth of my site, as sometimes the slow connections would be really unbearable. My site would take almost 30 seconds to load completely and sometimes flash videos would not even load at all. The response from tech support was quite shocking to me. They said that if my site is running slowly that means that it is my fault for having a site that is using too much resources. Now the problem is that my site has remained the same for about 7 months, the only thing that changed was some of the text content, but it is only a few MB of difference. The traffic that my site gets has remained consistent as well and is usually about 150 visitors a day. The videos on my site are very short and most last less than a minute, so I really do not see how there could be a problem with my site using too much of their bandwidth. Besides, they claim that they offer unlimited hosting. With all of this considered, it seems that they do not in fact offer what they claim to be offering. The only thing that they proposed as a solution would be to upgrade my account to either a VPS or a dedicated hosting. From what I think they have deliberately created this problem to try to pressure me into spending more money into buying more services from them. There is no other explanation. They make it seem like they are very reliable and that everything is OK for the first few months and then they will want to make more money off of you so they will deliberately slow down your site hoping that you won't bother looking at other hosting options and will want to upgrade instead. There is no chance that I will do so and I am going to be taking my business some place else as soon as I find other web hosting.
102. Oliver says:

     July 27, 2011 at 5:35 am

     I use Hostgator's reseller web hosting because I need to host about 10 sites for clients. Everything is going great for me at Hostgator. I like the admin panel that they have, it makes everything so easy to manage and all the options are in one place. I have upgraded my plan with them since I am going to add more sites in the near future. The update has been instant and there were never any troubles in that. Also, adding new websites is very easy and anything that you do in your hosting account will take effect right away, unlike other web hosting companies I have been using before where there are always delays for the system to take into effect the changes that you have made. Twice I have spoken with their customer service to resolve some billing questions and during both times I was answered immediately and did not even have to wait one minute before someone became available to help me. This is really the definition of good hosting. They have great plans with a very complete set of features when it comes to reseller hosting. I am not sure if the reseller sites are hosted on a different server then regular sites but what I noticed is that overall the speed seems to be far superior to anything that I have used before from other companies. My only complaint is that the domain names are $15, they should at least give you a discount if you have a reseller account. I know that it is possible to get a domain someplace else and then point it to HG, but having a domain at a good price in the same place that you have all your hosting accounts would have been much better. For those who are looking for the cheapest web hosting on the internet, I really don't think this is where you will find it because I know of a few hosting companies that have reseller plans that are quite cheaper. But the problem with these like GoDaddy is that even though they seem to give you a cheap price at the beginning, you will soon realize that you are missing many features and will need to pay to upgrade to them. But when it comes to features Hostgator is the leader as all is included in your plan and there is never a need to pay for anything else.
103. Hyman says:

     July 27, 2011 at 6:22 am

     I just recently moved over all of my web sites to HostGator and I believe that these guys are simply the best!! Very fast uploading speed with no bottlenecks plus excellent packages are what makes this hosting so great. They have 3 different packages to select from and their plans are explained very clearly on their page. So that way you will not have any confusion over what plan to choose. The lowest one only gives you one domain, while the middle plan gives you unlimited domains and subdomains and the third plan is better for ecommerce and business as you get SSL certs included with your web hosting. Customer support at HostGator is both fast and very friendly with customers. They sometimes have promotions that can help you lower the cost of your hosting so you should always check whether there are any HostGator coupons that you can use.
104. Jericho says:

     July 27, 2011 at 6:22 am

     HostGator is a provider of web hosting that simply knows what it is doing. The main reason as to why I switched to them was because I was with JustHost before and their hosting was pathetic. Constant down time and errors seemed to be the norm. I was a bit cautious when I signed up with HostGator and I will admit that the only reason I went with them was because they offer monthly plans that do not require you to be locked into a term. But now that I see their service is so much better I no longer fear having any trouble using them. I did not have a single database error or have had my site go down on me. This is quite encouraging and now I see that I have gone with a hosting company that is capable of providing web hosting that works very well. I noticed that their plans are slightly more than the competiton and of course they are more expensive when you go on a monthly plan, but I can live with that. The $2 that I pay more for hosting right now has saved me from a lot of trouble and headaches that I've had with JustHost. HostGator is also a good choice for WordPress hosting as their tech support staff know this CMS system very well indeed. They have always given me a ton of advice on how I can make my blog better and what the latest plugins are to make it more secure and more functional. Quite good, considering the fact that this kind of personal attention from support was non existent at my previous hosting provider. With all that, I am one to highly recommend signing up with HostGator if you are a webmaster that wants his site to run correctly and not constantly have to fight with the host because of glitches or poor service. You will be glad that you chose them over anyone else.
105. Jeff Scott says:

     August 1, 2011 at 3:31 am

     I am very annoyed at this company. They have taken the liberty of shutting down all sites on my account for the single reason that I have a script installed which sends out automatic notifications and they say it is using too much resources and sending out too many emails. Even though they could have contacted me by email or phone before, they never did this. They shut down all of the websites in my account and not just the one that was causing the problem. I really don't see the logic in this. If there was one site which was using too much resources, they could shut this one down and leave the others unaffected but it looks like using your brain is not something that is a requirement for working at HostGator. Now they want me to figure out how to fix the problem on my own and then provide proof to them that I have fixed it. Or, just as I expected they gave me the option of upgrading to a more expensive service which will mean more money for them. Now I am looking at other options for my website. This is really unfortunate because I liked their service before and I was able to use it without any problems. But as soon as a small problem like this one arose, HostGator has shown that they truly have little care for their customers and only want to make as much money off of them as they can. Of course, I am now looking at alternatives and I hope that there are some other hosts here which will not behave the same way that HostGator did, as it looks truly repulsive to me.
106. Andreas says:

     August 1, 2011 at 3:31 am

     As I develop dozens of different websites to promote some online products I needed a reliable host which gives unlimited domains, unlimited traffic, databases as well as space. Glad that this is something that Hostgator offers. I now have 20 websites with them (not all are active at the same time) and I pay less than $9 a month for all of that. I love the fact that you can have unlimited domains and subdomains hsoted with only one account. The price to get such a great service is really unbeatable and I have never had them whine at me that I had too many sites in my account. I am currently in the process of developing 5 more sites and of course I will be using Hostgator to host them. So if you really want a web hosting company that is stable and can support customers which use multiple websites rather than kick them out like certain other companies, then Hostgator really needs to be your best choice.
107. Landy says:

     August 1, 2011 at 3:32 am

     I have two business websites hosted currently at HostGator. For the web hosting I do not have much to say because it simply works well. Took me a while to figure out how to use FTP to upload things instead of using their web tool, but I got it right eventually. If your connection is a bit unreliable it is better to use FTP than the web based tool HostGator has, as for some reason if my internet disconnects and reconnects after a few seconds the buttons stop working and I have to reload the entire page. Obviously this is not their fault, but I thought I would share that as it might help someone avoid problems here. The only remark that I have to make is about their support. They are very good at what they do, but the thing with HostGator support is that it doesn't seem to be the fastest. Sometimes in the live chat it would say they have 120 or so agents available and that I have 0 people in front of me waiting, but it still takes about 5 minutes before you get someone to talk to you. Even after that, the support via live chat is really slow and something simple such as reactivating my account after I paid off the invoices took over 20 minutes while in my opinion it should have been done in less than 5. So they are a very good web hosting company but they should improve their support speed, as it will really make their service better in my opinion.
108. Aldred says:

     August 1, 2011 at 3:33 am

     HostGator has been my choice of web hosting for the past three years and I have used them a lot more in the past year. Now I have upgraded my hosting to a VPS server because I needed something more powerful and I am really glad that they offer this service. Now during those 3 years I have also been a client of about a dozen other web hosting companies and I still have hosting accounts at some of them. HostGator has always stood out on top and they are among the very best. I don't know why they are placed at the bottom of the list of the top ten web hosting companies on your site, but they should be on top or at least be placed in the top three. I've never had any bandwidth issues and unlike a few other hosts they do not throttle your bandwidth if there are too many users on your website at the same time. This is really good for them, as it is something that I really hate with a web host. Support is very reaponsive and good, waiting time for calling them by phone has always been less than 5 minutes. Support quality is great you truly feel like you are talking to a fellow human being and not a trained monkey who can only read a script of canned responses and push some buttons on their keyboard. Obviously, out of all of the web hosting firms that are on the market today, HostGator is the one that I would recommend the most.
109. john - servicios informaticos says:

     August 2, 2011 at 10:15 am

     we use hostgator reseller for a couple of years for some of our services and have never had any problems. only once had a problem with dns and service was a breeze. I read once that if you offer unlimited bandwidth, if you pass the limit you cut service, but we have many clients and have never had problems. generally we recommend this hosting provider.
110. Tim says:

     August 4, 2011 at 7:06 am

     This is a company that I have been with for several years now and therte has never been any problems on any of the domains that I hosted with them. HostGator service was always the most reliable I have seen so far and no down time on any of my sites has happenedd. When I was needing some technical support to install a Drupal site, their technicians were very competent and have even made great recommendations for plugins and themes, which is something that is beyond the scope of most web host support departments. But at HostGator they did not hesitate to make everything so that I could rapidly get going with my website. They showed that they cared, which in my opinion is what makes a web hosting company great. So I will not hesitate to recommend them to you. Their prices are great and their service is even greater, I would rate it as fantastic. I hope that they will keep up the good work.
111. Alejandro says:

     August 4, 2011 at 7:06 am

     Since I need to host some website for my clients rather than for just my own use, I needed to get a hosting company that would give good quality reseller hosting that worked very well. With the HostGator silver plan, I am now hosting 20 websites for various clients and everything is going very well. For $49.95 per month, you get 120GB of web space, 1000GB of bandwidth plus unlimited domains associated with your account. I did find a few hosting companies that seemed to give prices that were a tad cheaper, but for some reason they seemed shady and I did not want to run the risk of giving low quality web hosting to clients that have paid to have a website designed and hosted by me. As this was the first time that I had used reseller web hosting, at first the control panel seemed a bit confusing, but of course I eventually got it and thanks to their great tutorials and everything else that was provided to me, I managed to understand how to do everything. My only contacts with their customer service were when I was checking on how certain features worked and what they were for, but there were never any technical issues so to speak, everything worked 100% flawlessly. For those of you who are looking for great reseller web hosting at a very low price, then HostGator is the right choice for you.
112. Maurice says:

     August 4, 2011 at 7:07 am

     I am using Hostgator for their Basic dedicated server plan and I am satisfied with what I am getting right now in my plan with them. For the server, it works well and was set up very quickly. Support seems to be very rapid in answering any questions that you may have about their service, so I will give them full points on that. However the only problem I could see was with their pricing. While the prices themselves are OK and pretty much in line with what you can get every where, you should be very careful when you look at their website. The price listed there is for the first month only, but pay attention to what it says right under and you will see the real price that you will pay every month after that. The thing is that the price then jumps up by around $50. While its fine for them to make a promotion in order to attract new customers and such, I believe that they should give a discount over a more extended period of time, such as 3 or 6 months, rahter than just a few months. And I am also sure that they are counting on people seeing the very low price for the first month, signing up, then getting a surprise the next month, but since they have already signed up and have their sites up on the server, they won't really be bothered to leave and go some place else then. I think it is a bit sneaky of Hostgator to do that, but at least they put the infor on the front page and not hidden under a mound of terms conditions and stuff that nobody else will bother reading. As an overall grade for their service, I will give them four stars with this in mind. They gave me exactly what they advertised and the server was ready very quickly, with all the specifications that they told me when I first signed up with them. Just be careful of the prices and keep in mind that the promotional rate is only for the first month, you will after pay the rate in smaller numbers below it!
113. Barie says:

     August 4, 2011 at 11:29 pm

     I really don't agree with the people who seem to make it a point to bash HostGator. Just like any web hosting service, they may have periods where the service is a bit slower or your site is not accessible. If you are running a huge e-commerce site then you should be able to afford something more than a shared plan, no? Ya really think Amazon.com or Ebay is hosted on a shared account?? Wake up. Otherwise, for normal, regular use, HostGator is fine and will provide you everything that you can ask for from a web host. They use cPanel and have the latest version of all tools and add ons. Based on my experiences with them they are one of the top ten web hosting companies and one thing that I disagree about on your website is that they are in 10th position... Why is that? I mean, you seriously consider JustHost to be better than them? Just look at what other people have posted about them and do some reading on other sites too, they are far crappier than any of the other web hosts you can find online. HostGator gives you web hosting that will work fine, period.
114. Karra says:

     August 4, 2011 at 11:30 pm

     It has now been close to four years since I used Hostgator. Maybe I am not the best person to give a detailed review of them, as I was using them on and off – kept my account active but I only run some internet marketing and affiliate campaigns a few months a year. For what I was using them for, they did fine and they did very well, actually. I like their statistics tools in the features. It will give you all that you need to know about your traffic, such as geo location, referrer, search engine keywords used, etc. Most other web hosts just give you rudimentary stats that track the number of visitors and maybe maybe show their IP address and location. Not here, you get the real “full service” and you can see all the details that you want, for free in your account. There was a bit of a learning curve to figure out how to use all of their features like setting up email and such, but anyone with a functioning brain can figure this out. Support is good and all of your questions will be answered. I opened one ticket and it was answered in a few hours, their live chat is always available, but try to be logical: if you contact them in the middle of the night it is possible that you may wait a bit longer to get a response. So here is what I think of them: they are one of the most excellent web hosting companies that I came across. I created my site, put it up and it works. Period. No bumbling around, no frustration and stress trying to determine why a feature is not working as it should. My only regret is that I did not find this hosting company sooner, because otherwise I would have signed up with them way before.
115. Andrea says:

     August 4, 2011 at 11:32 pm

     For the people looking at this site and comparing all of the web hosts, Hostgator strikes me as being one of the best I have ever seen. Everything from start to finish has been very easy with them and I never had any trouble getting anything to work the way I wanted it to. I like the fact that they have hundreds of diffeerent templates available for you site and these are not the cheap templates that you can get on free sites. I didn't use the web builder but my own software, but still these were quite useful as I didn't have to run around all over the place looking for a template for my site. I didn't have any issues with reliability or down time at all. Never a single time that my website went down or had trouble. This is a sign that a web host is doing what they should be doing and having their servers running optimally all the time. They have multiple plans, but I find that their pricing structure is very simple. I really don't see how some people could say that they are confused about it, shared hosting has just three plans that are clearly detailed and explained on the sales page. There is also dedi, vps and reseller hosting if this is the kind of hosting you would want. So in my honest opinion Hostgator is the best web host and it is really the one you should go with if you want great hosting with out running into any issues with your site.
116. Chris says:

     August 9, 2011 at 6:02 am

     I really don't like this company, at all. I have been with them for close to 4 years now and things have suddenly taken a turn for the worst. I have a dedicated server with them which hosts most of my websites as well as many connected services that I use. So far, for the past 4 years, things have been going good and I cannot really complain about the quality of the server itself, as there is actually nothing to complain about. It worked well, just like it should have. But for the last two months I have had billing problems. I set up my account so thatt that I am automatically billed every month. This worked good until recently. Last month, I got an email that I need to pay my hosting invoice. This is strange, since it was supposed to have been taken out of my credit card instantly. I contacted Hostgator and they said that there was trouble with their billing system and that I need to pay manually. I did and everything worked well. Come next month, more trouble. I notice that my account is suspended. I immediately contact them and ask why. They say it is because I didn't pay my hosting invoice. Now it is supposed to be paid automatically. After a bit of poking around, I got them to admit that their billing system is all messed up and is not taking payments at the correct date. I asked if I could pay manually and they said that Ican. I try to do so, but I get an error message. Weird, I try again two more times in the next hour, same problem. I contact the support again and they told me that their system is having troubles right now and I need to try again in the next hour. Right now, it has been almost 4 hours that my sites are completely down. Finally I got around to paying them and get all my sites restored. I run several e-commerce sites, some of which are not owned by me and simply managed by my business, which caused untold troubles. While I paid them just to get my service restored, I am now looking at finding a dedicated server hosting plan somewhere else. This whole incident is unfortuante, but I can't mess around with my sites and I have better things to do than to constantly check up on them to see whether the site is working or they suspended me again because their billing is royally scrwed up. The final verdict? If your site is not too important for you and you can deal with their messed up billing system, then you can give Hostgator a go. They also offer VPS or shared, so if you have a small site this is a good option. But for serious hosting, unfortunately I can no longer recommend them, simply bcause of their messed up billing and also the fact that for their support, it seemed like just a normal occurrence and they did not look too eager to help.
117. Eric says:

     August 9, 2011 at 6:05 am

     Well, the Hostgator unlimited plans look like nothing more than deceptive advertising to me. Why? Try running any type of e-commerce script and you will see what will happen. They make Magento available, which is an enterprise class type of e-commerce solution. Designed to be powerful and to deliver all of the features that a professional web vendor would need. Start using it... and for the first few weeks you will be fine. After that, they will start deliberately bringing down the speed of your site. At first, the changes will not be that noticable. A second or two more for the site to load. But then, you will start getting more and more errors and problems, including the ever dreaded “cannot connect to the db” stuff. If you think I am some kind of conspiracy theorist, then simply look at the price that they charge for hosting. If you select a plan for one year, the cheapest, one site plan would come up to about $70 without any promotion, but of course they have many coupons, which could bring it down to about $60. They pay their highest earning affiliates, those who send over 21 signups $125 for each new hosting account. How do they manage to make some profit this way? Sure, they are counting on people renewing and then paying more, but one of the ways that Hostgator makes money is by playing around with your service and then telling you that it is too big for shared hosting and that you must upgrade right away. Then of course, you will be paying $40 + a month for their VPS service, or $150 + a month for your own dedicated server. They tried pulling this off on me, even if I was running a really small website that was getting maybe 2 or 3 sales a day out of 50 or so visitors. Nothing complicated, just the default Magento install, which by the way is offered in their installation tools. I think this company deliberately makes all these features available so that people will want to use them and then says “oh... you got an e-commerce site... better uprgrade because you are using too much of the server”. Avoid this kind of hosting company. There are many better ones which are available and you can get great e-commerce hosting for less than $10 a month if you do your research well enough. I don't want to recommend any providers for now as I am still testing for two sites, but my only hope is to find hosting that is good and stable.
118. Eric says:

     August 9, 2011 at 6:05 am

     ,
119. Carl says:

     August 14, 2011 at 6:57 am

     For my needs, HostGator is really a great provider. I have the cheapest plan, Hatchling plan and I like the fact that everything there is unlimited. The only limit that you should be aware of is that there is a limit of 250 000 inodes per account, which are basically files. If you have just one site, you will probably not reach this or even come close to it. But still it is good to know this before. With the Hatchling plan you get unlimited bandwidth and disk space and also you can get as many sub domains as you want on your site. This is quite useful if you have one main site but the site has several different sections to it. I found HostGator through this site and it is after reading some of the good reviews recently that I decided to give them a go. The results are quite good so far. I just wanted to come back here and say that I am satisfied with what I got with this provider, so if anyone wants good service, they are a fine choice. Only little down side is that if you select less than 3 years of service, you will not get the best price that is advertised. On the yearly plan, the cheapest hosting costs close to $6 a month which is a bit more than others. But it is still good when you consider what you are getting with them.
120. Max Davidson says:

     August 14, 2011 at 6:59 am

     I like using HostGator for my site. Their plans are pretty affordable and the support that was given to me on two occasions was satisfactory. Now I won't be able to rate the support much in depth, since my questions were very basic and simple, but the most important thing happened: my question was answered promptly and attentively by their people. This is all that counts for me. The service is adequate as well and I did not have big problems. Only sometimes that cPanel is a bit slow, but this is not too big of a deal. I had a problem uploading files to Joomla, it seemed to stall and take forever to upload. According to their support, it was a problem with my internet provider. I thought they were telling me a bunch of BS but it actually turned out to be true, my internet provider was having trouble and once I switched over to my mobile connection, it actually worked well. I set up a few subdomains with some test sites while I was figuring out how to use Joomla and various extensions for it. Everything went well here. The only thing I am a bit unhappy with was their web site templates. I tried to build a static site before, but I found that their templates were not so good in my opinion. They do have a lot of them, but when it comes to “business” templates, I think you are much better off searching for some yourself on Google, as there are some really nice free ones available.
121. Paul says:

     August 17, 2011 at 10:09 am

     I have just the basic shared hosting account witht them for my WordPress site. While their hosting is not so bad, do not ask their tech supoort to help you wit h anything related to WordPress. Over the past few months I have had 2 occasions where instead of helping like they were supposed to be doing, they simply ended up messing up my site completely. It looks like when they are supposed to be doing their job they are not really paying any attention as to what they are doing and then they even try to blame you for causing the problem. The only positive thing that happened is that the second time around they actually admitted that it was one of their techs that caused the problem. But this still left me all alone in trying to figure out what they messed up on my site, as it was causing error messages to appear left right and center. For anyone that is looking for a decent web host, I recommend that you do some research first and go shop elsewhere. This company is really not worth the trouble that you will get if you sign up with them. Simply too many problems that I had over the years of using them.
122. Charlie says:

     August 26, 2011 at 4:14 am

     I have switched over my hosting from the problematic JustHost a few days ago after I read some HostGator reviess on this site. All is going well right now and I am no longer having any problems with my hosting. The previous host JustHost was very terrible as a company. Their support was very slow and they looked like they were deliberately slowing down your site if you were getting more traffic than they wanted. HostGator is in another league completely and they are really the best for me. They have 3 different hosting plans which are clearly explained when you sign up so that you will not run into any problems when using them. The registration process entirelyis very clear to understand. The oinly thing about them that I didn't really like was their fee for domains which was $15 I think. You can get a .com domain much cheaper but you need to use your own registar like Godaddy or something. But configuring the domain to work with HostGator was a completely painless process and everything started working the way it should have right away. Price is also very good for the good hosting that I am getting from them. So I would of course recommend HostGator to you, it is a very good hosting company that is better than many others here.
123. James says:

     September 1, 2011 at 10:03 am

     In my opinion this is a good hosting company. I have over 7 websites hosted on one account with them and there are no problems at all. The technical support is very efficient here. Their live chat support is maybe not the fastest, as it sometimes took me about 5 minutes to get an answer, however they are still able to resolve the main issue very rapidly which is all that counts finally. Their rates are not the cheapest in the world, but at least the service that they provide is simply excellent. The only problems I noticed was maybe 1 or 2 times when I was running TomatoCart and got a 500 error internal server problem. But it went away by refreshing and since then there has not been any other problems. They are definitely a good web hosting company that quite simply is good at what they do. I recommend them because of this.
124. Pierre Landry says:

     September 1, 2011 at 10:04 am

     Having been with Hostgator in 3 years now I believe that it is a very good host, perhaps even the best one that I have used so far. There are a couple of good things about them and a few negative things, but the negative things do not pose much of a trouble for me.

     The good things about hostgataor are: fast, good support. They always listen to what you have to say and will fix any issue quickly. I had a problem when my main domain (the only one that is registered with Hostgator, you will see why later) has expired and I did not receive any notification of this before. I immediately contacted their support, paid the invoice and spoke with them again. While they told me it could take 24 to 72 hours to get the domain restored, it was actually back up and running within 4 or 5 hours. Also, I contacted them to upgrade my plan and was told I need to put in a request which will open a ticket for this. I was told it would take 24 hours to be done. However, it was done in less than 30 minutes. So their support is very fast and always does what they promise that they will do. There is no monkeying around for hours on end.

     The only bad thing about them that I saw was the price that they are charging for domains and is the reasons why I register all of my domains at GoDaddy even if I don't use their hosting at all now. With GoDaddy you can get a .info domain really cheap at around $1.99 and I think they used to have a promotion where you can get a .info at $0.99. For a .com domain they charge between $7 and $10 depending on the current promotion. Compare that to the $15 that HostGator charges and you will see there is a difference. Of course they are a business and have the right to make profit on domains, but I just wished that they were cheaper so that it would be more conveneint for me to have all of my domains registered and hosted at the same place. This is since I run several marketing campaigns a year and I need different domains for each of them so I buy several domains at the same time.
125. Jason Walters says:

     September 9, 2011 at 3:34 am

     I loved using HostGator for many years, even setting up websites for several clients of mine, both big and small, as well as just for myself. Also, I have referred a lot of people who were looking for a good web host to go with HostGator. All of this was simply because I found this company to be the best host which gave very reliable customer service and they were always on top of their game. Fast, efficient and friendly made them the best web host all around. Since I have started with HostGator, I watched the company expand and take up more of the market share in the hosting world. But then the problems started and it looks like they fell victim to the same things that make a company go bad over time. Seen this with many other companies and even one company that I actually worked for. When a company grows fast, it becomes much more difficult for their leaders to maintain the same standards of customer service, technical support and general competence that they once had. Now, customer service has taken a dive where there is an increased amount of wait time to talk to someone whether it is on the live chat or by phone. Tickets are taking a bigger amount of time to be answered, much more than ever before. Technical support is also starting to show a lack of competence that is quite unfortunate as well. The only hope is that is the future the company will learn that they need to maintain a good standard of customer service if they want to stay competitive. Otherwise, smaller companies will get the advantage over them rather quickly.
126. Fred Lerner says:

     September 9, 2011 at 3:35 am

     Well I just moved from the sinking ship that is JustHost over to HostGator and while I was quite skeptical at the beginning I noticed that they are actually pretty good. The plans as well as the service terms are made to be clear and actually easy to read and understand. The limitations in terms of how many processes you can have running, how many files you can have, how many messages you can send, etc. are all clearly spelled out in their TOS, so this will prevent many of the more advanced users from experiencing problems with other hosts who claim that everything is all unlimited, but then come back and say: Hey! You can't do THAT! HostGator makes for excellent WordPress hosting and is really the best blog host around, as they make both WordPress and Joomla available with all of the latest tools and gadgets for you. Installing WordPress hosting has been very easy for me on HostGator and I was able to have my first blog up in less than 30 minutes. This is really good for a web host. All in all, HostGator has some excellent plans for everyone and also provides an excellent overall quality of service. Therefore I recommend them to you and I hope you will like their web hosting.
127. Fred Lerner says:

     September 9, 2011 at 3:35 am

     nWell I just moved from the sinking ship that is JustHost over to HostGator and while I was quite skeptical at the beginning I noticed that they are actually pretty good. The plans as well as the service terms are made to be clear and actually easy to read and understand. The limitations in terms of how many processes you can have running, how many files you can have, how many messages you can send, etc. are all clearly spelled out in their TOS, so this will prevent many of the more advanced users from experiencing problems with other hosts who claim that everything is all unlimited, but then come back and say: Hey! You can't do THAT! HostGator makes for excellent WordPress hosting and is really the best blog host around, as they make both WordPress and Joomla available with all of the latest tools and gadgets for you. Installing WordPress hosting has been very easy for me on HostGator and I was able to have my first blog up in less than 30 minutes. This is really good for a web host. All in all, HostGator has some excellent plans for everyone and also provides an excellent overall quality of service. Therefore I recommend them to you and I hope you will like their web hosting.
128. Max T. says:

     September 9, 2011 at 3:36 am

     Hostgator is a really good host. I have them for Joomla hosting and also host a small e-commerce site with them. No problems at all and they are truly the best web host and should be number one on the list of top ten web host here. Once there was a problem with my website, something has happened after they moved my site to a different server and certain of the files have been corrupted. I had a similar problem with iPage when I was using them before and this resulted in my having to re-upload all of my files myself and rebuild my site completely. However with HostGator, restoring things was easy. I simply contacted them via live chat to have them aware of the issue. They then sent a technician right away who retrieved the files from the backup and re-uploaded my site completely for me just like it was before. So while my site was down for several hours, the real important part is that there was absolutely no data lost with them. I thank them for their excellent quality of service and prompt responses to my questions. They have some very good backup tools that you can use to backup your site completely, so I would recommend that you use them just to be safe. HostGator also has other interesting things like automatic installers for Joomla, etc. which are quite convenient if you want blog hosting or if you are hosting a forum there is some forum software available too there. I recommend HostGator highly, they have good rates and their technical support is truly excellent as well from what I have experienced.
129. Marvin Jeffrey says:

     September 13, 2011 at 7:45 am

     In all, I think HostGator is an excellent web hosting company that truly deserves its spot in the top ten web hosting providers list, but if it were up to me, they would be number one or number two and not in the last spot. The service that they provide is really the best and customer service response time is excellent as well. The only problem I had was a couple of server errors during periods of high traffic in my site but it was nothing too major or too problematic. It was fixed within the same day, so there was never any real trouble with HostGator. When I was signing up, their customer service people made a good job of explaining to me all their different plans and helped me select one that was right for me. So in all things together, I believe HostGator is truly a great web hosting provider and I recommend them to you with no reservations at all! They are simply great and that's all I am going to say!
130. Benny Goodman says:

     September 13, 2011 at 7:45 am

     With all of the web hosting companies that I have used in the past I believe that HostGator has been the most reliable one so far. I used some cheap hosts in the past and this made me become used to service problems and my site going down several times a week. I am glad to report that since I signed up with Hostgator through your site I have never experienced such problems at all anymore. Hostgator is the best web host around for reliability. Even when my site is receiving 100s of hits each day, there is never any issue with it being too slow or having any kinds of problems at all! I contacted customer service to upgrade my plan so that I could add more domains and they were very helpful and helped me do it, in fact it was done within 2 or 3 hours. The only problem that I have had was some kind of DNS issue where my website was not accessible and behaved like it did not exist. But the great thing is that once I contacted them, Hostgator fixed this right away and said it would be fixed within 2 hours, but actually it was fixed within around 15 to 20 minutes. So I obviously see that they are making a lot of efforts to keep their operations running well all the times. Also found that their website templates are very good looking and quite useful, however you do need to have some skills in web design if you want to edit them correctly so that they will fit on your site in a perfect way.
131. Paul Morgan says:

     September 13, 2011 at 7:46 am

     Hostgator is the best web host! In terms of quality for the money, you really get what you pay for. The only problem is that if you go on a monthly plan you hsould be careful as the price advertised on their site is a promotional price, you will actually pay about $2 or $3 more after the first month if you do not pay for your web hosting in advance with Hostgator. But I can actually live with that, because if ever I am not happy or if I want to discontinue my site I can do so at any time without having to pay any fees to cancel my service like with many other companies. This is perecisely why I choose Hostgator and am very happy with their services so far!!
132. Andrea says:

     September 21, 2011 at 8:50 am

     say that Hostgator in general is a good hosting company. It has now been 3 or 4 years right now and there hasn't been a single problem for me at this web host. They have all of the latest software available for you to install every single time. Their user interface is quite simple to figure out and after taking a quick look through it, I was eventually able to figure out where everything was and how everything works overhere. They want to make it very easy for you to understand their service and how it is supposed to work, so they provide plneyt of video tutorials and help resources to help you out. The plan that I am on right now costs about $11 a month. It is a bit more than with the cheapest web hosting companies, but I would say that it is well worth it, considering the fact that with Hostgator I am getting a very solid product and not poor quality hosting. It has been a long time since I have used another web host, so I don't really have much to compare Hostgator to in terms of other companies. But the most important thing is that they are able to provide me with excellent quality service at all times and they are genuinely a very good web host.
133. Erin says:

     September 21, 2011 at 8:51 am

     ost Gator is plainly terrible as a web host. Their service has been going down for me for a few hours each time sometimes even more than 12 hours and a minimum of 6 times in the past 6 months. They didn't seem to care about the problem or want to fix it. After the issue was sent to one of their supervisors in support, they said that they would be refunding me my money and that they would be canceling my account so that I could go somewhere else since I wasn't happy with their service. Well, at least this is one positive thing that they have done, I know many other web hosts wouldn't have given me my money back and would simply try to ignore me. So they get a bit of positive things at that level. But other than that, HostGator's service is really terrible. Cpanel was acting strange, freezing up and sometimes when I uploaded a file it would take it 10 minutes for it to actually appear in the directory. That way I couldn't tell if it actually uploaded or not. Their support told me that there is nothing at their end which is wrong. Every time I talked to them about this, they were saying that it must be either my browser, my FTP software or my internet connection that was at fault there and not them. Really this company sucks big time.
134. Melvin says:

     September 29, 2011 at 5:13 am

     Host Gator is one of the best hosts that I have dealt with in the past 4 years. No troubles or server issues, the page always worked fine like it was supposed to. Never had any difficulty getting assistance when I needed help, their live chat tech support was available 24 hours a day, 7 days a week. I remember having to open 1 support ticket and that issue was corrected within 3 hours, which is much shorter that what I would have with other hosts. Although their prices are slightly higher than most competing hosts out there, I will still recommend them as they gave me the main thing that I was looking for: web hosting which worked without problems, at all times of the day or night.
135. Massoud says:

     October 12, 2011 at 7:01 am

     After having been with 3 different web hosts in the past, I finally made a choice to stay with Hostgator. They other hosts weren't this bad, but its just that they were quire slow when I was uploading new content to my site, had features that were problematic with certain elements of my site and were raising their prices year after year after year. Finally I found Hostgator and indeed I am glad I did. Their tech support staff is really worthy of praise as they are always there and they are patient in helping me fix any problems that I had. All the problems so far were simply me not configuring csomething correctly on my site, etc. and not the fault of Hostgator.
136. Henri Nolan says:

     October 12, 2011 at 7:02 am

     It has been since 2004 tt I am with HostGator and this company is really the best web host. I have currently 10 sites hosted on just one Baby HostGator account and I have never had an issue with that. With my previous host, after I was hosting 3 small blogs, they said that it was too much, even though they were claiming to offer unlimited web hosting. Luckily I found HostGator and there hasn't been such problems with them. I recently put up a Joomla site and it was all very easy to do. I think HostGator is great for sites that use Joomla, as installing the system was easily done from Fantastico and it was set up completely in under 1 minute. The few times that I used Live Chat to speak with their support, they were very quick to respond to any question that I had and they would always try to be as helpful as possible with me. So, overall I will say that HostGator has been the best web hosting company that I have used so far!
137. Henri Nolan says:

     October 12, 2011 at 7:03 am

     It has been since 2004 tt I am with HostGator and this company is really the best web host. I have currently 10 sites hosted on just one Baby HostGator account and I have never had an issue with that. With my previous host, after I was hosting 3 small blogs, they said that it was too much, even though they were claiming to offer unlimited web hosting. Luckily I found HostGator and there hasn't been such problems with them. I recently put up a Joomla site and it was all very easy to do. I think HostGator is great for sites that use Joomla, as installing the system was easily done from Fantastico and it was set up completely in under 1 minute. The few times that I used Live Chat to speak with their support, they were very quick to respond to any question that I had and they would always try to be as helpful as possible with me. So, overall I will say that HostGator has been the best web hosting company that I have used so f
138. Henri Nolan says:

     October 12, 2011 at 7:03 am

     It has been since 2004 tt I am with HostGator and this company is really the best web host. I have currently 10 sites hosted on just one Baby HostGator account and I have never had an issue with that. With my previous host, after I was hosting 3 small blogs, they said that it was too much, even though they were claiming to offer unlimited web hosting. Luckily I found HostGator and there hasn't been such problems with them. I recently put up a Joomla site and it was all very easy to do. I think HostGator is great for sites that use Joomla, as installing the system was easily done from Fantastico and it was set up completely in under 1 minute. The few times that I used Live Chat to speak with their support, they were very quick to respond to any question that I had and they would always try to be as helpful as possible with me. So, overall I will say that HostGator has been the best web hosting company that I have used so far!!
139. Melvin Waters says:

     October 12, 2011 at 7:03 am

     Hostgator is a very good blog host. I have 3 blogs hosted and they are all running very well. I also have a regular site and a forum hosted on the same account and right now there isn't any problem with HostGator supporting all of this on one single account. They are really what any hosting company should be: reliable and fast. My sites always load much faster than they did when I was with Godaddy and 1&1 web hosting. Previously, for example my site took 20 secoinds to load while here it does in maybe 5 seconds. So this is a great improvement. The only small problem that I experienced with their control panel is that sometimes it would time out and you would need to refresh the page just to try again what you were doing. But most importantly of all, all of their tools work very well and this is the most important part of hosting with them. So I want to thank them for their good work. I am very happy to be dealing with such a professional web hosting company!
140. Samanttha says:

     October 13, 2011 at 8:04 am

     I am now using Hostgator as my only web host, after having been dealing with maybe 3 or 4 hosts in the past and I can honestly say that Hostgator has been the best so far, at least for my needs. I have 3 websites hosted on hteir baby package and they all work well like they should. I didn't notice any slow downs or have Hostgator complain that I am using too much space or anything of the sort. It seems that finally at Hostgator, unlimtied really means unlimited and is not just a marketing buzz word. The only thing that could be better is that they could have lower prices for their monthly customers, as I am now paying about $9 a month for my hosting. However they are one of the few reliable web hosts left that offer month by month hosting, so I can live with paying a bit more. I recommend Hostgator to any person that would like a reliable and dependable hosting company
141. Samanttha says:

     October 13, 2011 at 8:04 am

     I am now using Hostgator as my only web host, after having been dealing with maybe 3 or 4 hosts in the past and I can honestly say that Hostgator has been the best so far, at least for my needs. I have 3 websites hosted on hteir baby package and they all work well like they should. I didn't notice any slow downs or have Hostgator complain that I am using too much space or anything of the sort. It seems that finally at Hostgator, unlimtied really means unlimited and is not just a marketing buzz word. The only thing that could be better is that they could have lower prices for their monthly customers, as I am now paying about $9 a month for my hosting. However they are one of the few reliable web hosts left that offer month by month hosting, so I can live with paying a bit more. I recommend Hostgator to any person that would like a reliable and dependable hosting company!
142. Erin says:

     October 13, 2011 at 8:05 am

     I have been a supporter of HostGator for a few years and have even been an affiliate promoting their hosting service on some of my sites. It is during this time that I saw the company grow to become what it is today, but I am not too pleased about what has happened to it now. It looks clear to me that Hostgator now sees the same problem that many other hosting companies do when they are growing too fast. I have seen the same thing with several other different web hosts and it all comes down to one simple fact: if a company cannot keep up with the growth, then problems will happen as they start getting more and more and more customers. I have noticed that there is a steady downhill trend with their technical support. About 4 years ago when you contacted their tech support they would give you a straight answer right away. Right now when you are speaking to them on their live chat it looks like they are talking to 10 people at the same time. You ask something and you literally have time to go make yourself a sandwich by the time that finally someone will answer you. Their tech support people also seem poorly trained and it looks like they are just following scripted responses. If you ask them anything that is a bit too technical, they will say that they need to open a ticket to get the issue looked at and then it could take several days for you to receive a reply. The server quality has also gone down. Previously I never saw any error messages crop up or had any unreliability on my website. But now it is becoming far too common. If I keep refreshing my site about 10 times, eventually I will get a dreaded server error or simply the site will look like it is loading and then time out. My only wish is that Hostgator realizes what they are doing wrong and fixes it rapidly, because if they don't they will finish just like other companies now in the rubbish bin, such as Godaddy.
143. Tyler says:

     October 15, 2011 at 4:42 am

     Much better than the rest, but the domain fee of $15 is not so good. They should offer a free domain if you are signing up with them as other web hosts do. Aside from that they are good.
144. Scottie Marcel says:

     October 24, 2011 at 3:36 am

     I don't know what happened to this web host, because when I started by service with them three years ago they were a whole lot more reliable. Now their service has just taken a turn for the pathetic. My website has been down multiple times in the past 6 months. For the last 2 times that it happened, my site has been down for more than 12 hours. The only response that they give when you contact them to complain that your site is down, they say that they are already aware of the issue and that they are working on fixing it. I wouldn't be complaining if it is something that justhappened once or twice, but they actually are happening way too often as of late. Even when you call them to complain it would seem like they just do not care anymore about the service and make no effort to even keep you as a customer of theirs. So I just did the right thing and left them for good. I don't know what happened to them, but right now HostGator sucks as a host
145. Scottie Marcel says:

     October 24, 2011 at 3:37 am

     I don't know what happened to this web host, because when I started by service with them three years ago they were a whole lot more reliable. Now their service has just taken a turn for the pathetic. My website has been down multiple times in the past 6 months. For the last 2 times that it happened, my site has been down for more than 12 hours. The only response that they give when you contact them to complain that your site is down, they say that they are already aware of the issue and that they are working on fixing it. I wouldn't be complaining if it is something that justhappened once or twice, but they actually are happening way too often as of late. Even when you call them to complain it would seem like they just do not care anymore about the service and make no effort to even keep you as a customer of theirs. So I just did the right thing and left them for good. I don't know what happened to them, but right now HostGator sucks as a host!!
146. Kent Olson says:

     October 24, 2011 at 3:38 am

     uite honestly I used to like the service that Hostgator was providing and had 2 sites hosted with them. Then all of a sudden a problem happened with no explanation at all. All of the links on my site, other than on the home page would not work. It would either say that the file is not found or would result in an internal server error. I tried fixing this for a few hours but it was still going on no matter what I did. I spent the rest of the day on the phone with HostGator support trying to figure out what exactly had happened here, but was given no explanation the first time. Then I called again as the prooblem was still not resolved and I was told that the issue would be forwarded to a higher level of support and that I would be called by them. However, ti was never done. Eventually the site fixed itself 2 days later but this made me lose a lot of business and made many of my clients very angry. Because of this terrible experience I just got up and moved all of my domains to another hosting company. This one is truly terrible and I would not recommend them to anybody at all!
147. Kent Olson says:

     October 24, 2011 at 3:39 am

     Quite honestly I used to like the service that Hostgator was providing and had 2 sites hosted with them. Then all of a sudden a problem happened with no explanation at all. All of the links on my site, other than on the home page would not work. It would either say that the file is not found or would result in an internal server error. I tried fixing this for a few hours but it was still going on no matter what I did. I spent the rest of the day on the phone with HostGator support trying to figure out what exactly had happened here, but was given no explanation the first time. Then I called again as the prooblem was still not resolved and I was told that the issue would be forwarded to a higher level of support and that I would be called by them. However, ti was never done. Eventually the site fixed itself 2 days later but this made me lose a lot of business and made many of my clients very angry. Because of this terrible experience I just got up and moved all of my domains to another hosting company. This one is truly terrible and I would not recommend them to anybody at all!
148. Kyler says:

     October 24, 2011 at 3:41 am

     It has been about 4 years that I am with Hostgator and I haven't had any issues with them at all. They always have the right tools in the control panel and all of them are up to date. While their user interface does having a little learning curve to figure out, they make it easy to understand for new users. I love the fact that they took the time to make some useful video tutorials so that you can learn how to do everything with your hosting account. My plan costs around $10 a month and while I know that there are other companies which have cheaper rates, $10 a month is not such a bad price considering the rock solid service that I am given. I can't really compare Hostgator to any other company right now, since it has been quite a long time since I last used any other web hosting place. Overall, I am very satisfied with the service that they were able to give me.
149. David Peters says:

     October 24, 2011 at 3:55 am

     Host Gator is excellent and one of the best in the world. My hosting plan is the Baby Plan and I have all over my sites hosted on it with no issues at all. For somebody who would like to have good hosting for their business site, Host gator reeally exceeded all of my expectations. There servers are far more better than the competition and there is never any trouble with a slow server or a site that becomes unavailable all of a sudden, just like it has happened to me with my other hosts from before. So because of all this I am extremely satisfied with the service. The Prices are OK and you get a lot of services and add ons with your package so that really makes it worth it in the end.
150. Stan says:

     October 25, 2011 at 2:54 am

     Greetings. I am a client of Hostgator since the year 2005. Even if I use many different shared hosting and servers, I still keeep my small account at HostGator to set up demo and test sites for my clients as a preview. This is because it is simple to use, and as a creator of e-commerce website, they have all the necessary software like OS Commerce, Magento as well as other things like the Zen Cart. This makes installation easy as I do not need to be doing any manual installation of the e-commerce software to be using them. So I will say that this is a very good web hoster here. I hope that they will still be provideing same good service in the future becaause I like having them here. Even if this is not my main server, I love having an account there as part of my business. Good job done HostGator!!
151. Jazlyn says:

     October 26, 2011 at 11:05 am

     My opinion about Hostgator's service would basically be a mixed one. The web hosting service is good overall and works well. But their Cpanel and software are utter crap, unfortunately based on my experinces with them. If you are not very familiar with Cpanel and how it works, then you can expect to have many contacts with the Hostgator tech support! If you use Cpanel in another language than English, then you will have some functionality issues. Hostgator has said that they are working on fixing them, but so far I didn't realize any signinifcant progress. The information that they give in their tutorial about setting up multiple FTP accounts is not helpful. Also, they have dozens of tutorials about using third party applications that they have available in their Cpanel interface, however they don't make any mention of which version this information is for. Some of their tutorials for things like Drupal, etc. are quite outdated. If they wanted their tutorials for these features to really be useful, then they would need to ensure that they are actually up to date or atleast provide the the version informations! This has led me to contact their help desk for help many times, while normally my question would have been supposed to be answered within their help system, but it wasn't. Some software features, like WebDisk do not work well under Windows 7, which was anohter problem that I had to address with their technical departments. These are all the negtive points. But on the positive side, I would like to say that despite some of the features being a tad complicated to figure out at first and tutorial informaiton not so good, their software actually works in the way that it does the task that it is meant to serve in your web hosting account. But in order for you to take full advantage of their feautres, it would be recommended to already be experienced with web hosting, as getting started with some of the most advanced features available at Hostgator may prove to be quite difficult for some. However I do want to commend their help desk staff for their excellent work. They have always been patient with me and have shown great willingness to help me, which is something that I genuinely appreaciated from them.
152. Samanttha V. says:

     October 26, 2011 at 11:06 am

     After using various other hosting providers before, I finally made the decision to settle down with Hostgator. The other web hosts had some good features, but they had too many negative points, like being too slow in general, having features that weren't compatible with my site and web development tools, or raising their price exponentially year after year. I have had a previous web host TRIPLE the price of my hosting after the first year. Obviously, I said no thanks and switched. Hostgator has been my web host of choice for several of my sites now for the past years and I never had any degradation in the quality of the service. None whatsoever. Their tech support staff are very friendly and intelligent and overall I would say that they do their jobs extrememly well. I am a non technical user and appreciate their help and guidance that they have given me in helping me understand how web hosting works. This has allowed me to learn a lot about web hosting and even to improve my own web site. I am very pleased that I made a decision to use their hosting service.
153. Dave Parton says:

     October 26, 2011 at 11:07 am

     Excellent web hosting! I now have more than 7 web sites hosted on my one Host Gator account and it works great. I was surprised at how easy installing WordPress hosting is. They are very good blog hosting, because the Word Press platform only took a few seconds to install. On other hosts, I would have had to wait almost 10 minutes for everything to be ready and up and going. Their tech support told me that they are good with blog hosting because they have a lot of experience hosting WordPress blogs and this definitely shows. In my opinion, Hostgator is a highly recommended web host and I have been a webmaster for 8 years now. It is rare to find a web host these days that truly has some focus on the quality of their service anymore, but when I saw the service that HostGator offered me, I knew that I shouldn't give up on finding a good shared hosting provider, because HostGator is one of the best people for that online.
154. Lizette says:

     November 1, 2011 at 10:37 am

     After being with 3 different hosting services before, I finally made the decision to go with HostGator. This was one of the rare hosting companies that never caused any problems for me. The good thing is that they allow a relatively decent allowance of files on the server, contrary to some other cheap hosts which only allow like 20 000 or 50 000 inodes on the server. Trust me, if you use more than one installation of Joomla or WordPress, you risk busting this really easily, but for HostGator, this is not a problem. Also, they have a generous allotment for CPU usage. This basically shows that HostGator is a service that is aimed at the professional webmasters out there and those internet marketers that want to make some money from their website, as opposed to someone that will just put up a 5 page website made from some cheap free template and be happy with that. HostGator has been my web host of choice for many years now and their services have actually gotten better in recent times. When I first signed up with them I have a few problems with their server being slow at times, but since then this has been fixed. All their services are reliable and furthermore their online chat to speak with support is always available. Their support is way better than other web hosting companies in my views because of a few reasons. First of all, there is always somebody there available to assist you, no matter what hour of the day or night it is when you contact them. Be very careful about other hosting companies, as they often claim that they have 24 hour support, but what they don't tell you is that they have one or two guys only on duty in the after hours. So if their tech support decides to take a 45 min potty break, well you're out of luck. If there's nothing happening and their tech support staff at night thinks its a better idea to play CS on their computer instead of working, well you will be SOL again... The response time when talking to them is very good and you usually don't wait more than 1 or 2 minutes for a reply when you are live chatting. I have seen disasters in live chat before with other hosts, like speaking to some dude who can barely read and write English and takes 10 minutes to reply to you. Good thing that HostGator is more professional than this. Overall this is the web hosting company that I would recommend the most for those who are seeking QUALITY. If you are reading this website, then probably this is what you actually want, no?!
155. Allie says:

     November 1, 2011 at 10:38 am

     Host Gator is my favorite web host, even though I have over 10 other hosting accounts, some at the cheapest web host and some free hosts. When it comes to hosting, I could say that I am lucky, since I never had any major problems with any hosting company, not even on my cheap free bannerless hosting accounts that I use for some campaigns. But as far as functionality goes and up time, Host Gator beats the rest. Their Cpanel interface is up to date and is well organized. All of their stuff works and the file manager makes it easy to do what it should, manage your files. There is no need to wait 1 minute after each update so that the files will be updated on their server. This is very good for me because I have had many problems like this with other hosts, where you upload your files and then need to wait a good 30 minutes or so before the server finally updates itself. As for the cost of their hosting, it is relatively affordable even when compared to other web hosting companies. They are definitely not the cheapest web hosting, but what is paying maybe $1 more for your hosting when you get peace of mind knowing that you are dealing with a good company? They also offer packages for monthly hosting so that you do not need to pay years in advance. The only other complaint I have is the price of their domains at $15. in my opinion if you get hosting the domain should be free, but you can register at a place like Name Cheap for much less than this.
156. Cynthia says:

     November 1, 2011 at 10:38 am

     Hey there, I am a user of HostGator and have been with this place since 2005. I have now 10 websites that are hosted on my account at this time. The service received was excellent and I never suffer any down time issues at HostGator. I recently put up a WordPress blog and it was very easy, installation of WordPress services was fully automatic, plus I heard from many other people that HostGator is an excellent company if you are going to be hosting a WordPress blog. I truly recommend HostGator and I have 6 years now of experience with them to back up what I am saying. I want to thank HostGator as well as their client service staff for the great hosting service that they provided me all through the years, it has been very good to see that a web host that has grown so much over the years is still capable of caring about their customers and does not lose track of what is important over money issues. They now have 3 basic hosting packages for shared hosting and also they are now offering VPS as well as dedi, which is a service that I may be considering in the future if I will be building a more advanced membership site that will replace my current one. HostGator also has some discounts and promotions, so you can look up HostGator promo codes and in many cases you will be able to save money on the cost of hosting your site even more than their current rates.
157. Stephanie says:

     November 7, 2011 at 9:53 am

     HostGator gave me top notch service and support! After wasting my time with 3 different hosting providers before, I finally made a decision to stay with Hostgator. Sure, some of the other web hosts ahd some good points like a low prices or a simple and stright forward user interface, they all seem to have problems with the speed of the server. I have 3 sites that need WordPress hosting. They are not such high traffic sites and they are not too big in terms of the content, but still what I noticed is that as soon as you have more than one WordPress, Joomla or Drupal hosting site on one account, most other web hosts get really slow, or they throw BS accusations at you that you are using too many resources and then cancel your account completely. Before I signed up I took about 20 minutes to review the terms and conditions of HostGator so as to be sure that they would eb able to support my sites. It turns out eveyrhing is fine and their unlimited hosting is really much closer to an actual unlimited hosting plan thatn what I would find in another company. They have a much higher limit for the number of databases, tables as well as inodes in your account. Also, you can have unlimited mailboxes with your email on your domain which is very useful if you have several users on yor website website that you need to provide emails for. I have spoken to their customer service staff on only one occasion and it was to update my payment information. That went on very well and everything was done quickly like it should have been. They are maybe not the cheapest of all the web hosts but they have a good reputation and a solid service and this is what really matters to a hosting client in the end after all. I really think that this host should have a much higher place on your list of the top ten web hosts as they are much better than the competition.
158. Philippe Dayan says:

     November 7, 2011 at 11:18 am

     I like this host. They are very good with their service relaible every time. Good support always willing to answer your questions fast. A+++
159. Peter says:

     November 14, 2011 at 12:11 am

     Hi I would like to let you all know about this host. It is maybe the 4th or 5th host that I use. All the other companies were good too, but I find that Hostgator is quite good when we look at their infrastructure quality in general. There are never delays to load your website and they have a choice of 3 email programs for web based email access. So as for the features they all work extremely well. I am happy to be a customer here now. I wish they could lower their rates a bit, this is what made me look to see if there are other hosts that are good. But from what I am reading on your website all the other hosts are up and down, with some peeps saying they love them and others post complaints about how the host sucks. So I will stay here for the good service and the value as if I want to build more websites I have unlimited domains at Hostgator.
160. Inigo says:

     November 14, 2011 at 12:38 am

     This is good company here. When sign up all was much simple and no trying to sell useless product like with the other company that you navigating through 10 pages of junk before you finish singing up! Upload process was very simple you can use FTP client or the web software. Web software for uploading also works excellent. After this i just put website, set and forget!! This is how it works and works very well with hosting here. now am exploring with the software for the e commerce website and learning. Good thing is that all the software is available for install from CPANEL tool for free so you arent waste time with downloading all platforms. Great thing also unlimited for domain and subdomain so you can make use of niche sites or build several test sites when you are testing out a platform for the e commerce or checking blog, etc, so I am happy.
161. Giorgrio Secondo says:

     November 14, 2011 at 6:54 am

     I use their service for my website for the restaurant I have Giorgio Pizza. I run it on the Joomla platform and have a plug in made to show restaurant menu easily and allow updates without having to edit the code of the page. It is very good that they had Joomla already in their software choices, as downloading and installing the whole ZIP file would really be a pain, I've done this with another free web host and it is not a funny time at all as uploading stuff takes so long. No significant errors, just sometimes it freezes for a bit when I uploads pictures for the menu. Don't know if this is Joomla hosting error or if their server got slow, but if it happens for you just close the window and re open, it should work again. Didn't bother their support, I dontt see it as major inconvenient for me. Soon I will add second website for my account, building gardening business for the next summer this time with my brother, good thing that you dont have to pay a separate fee for each website. When I tried to get hosting with my internet company they try to charge a stupid rate of like $20 per month for each site. I guess they only make money from stupid people, this isp. Happy to learn that a good host exists that doesn't trey to charge too much.
162. Martin says:

     November 14, 2011 at 7:03 am

     They are an excellent host. Always took care of me when I had questions. Package price is a bit too high, but I think quality cannot come with the cheapest web host either.
163. Daniel Myre says:

     November 19, 2011 at 11:59 pm

     I was being hosted before by a company in the Netherlands that chaged over $175 US Dollars each year for just one website and they even charged you more when you contacted them for support with their WordPress isntallation. Sure, they have the right to charge anything they want, but I saw that there are plenty of hosting businesses here that charge a fraction of that, so I went out and looked for another company for my business. One of my friends recommended that I choose HostGator for my site, but at first I wasn't too sure about them. I took a look around but then I was comparing other companies to see if there was anything better than that. I saw on your website or on another website, can't emember, a coupon code for the first month of free hosting with no obligation, so I decided to sign up. Basically I had nothing really to lose, so went ahead and signed up. They are really great now that I saw. Everything in the sign up process was done isntantly and I could use my hosting account right away, no need to wait for activation or anything like that. Moving my site over was very simple as I simply copied the files from my previous server over to my computer and re uploaded it here. Now I pay about $9 per month without any contract for unlimited websites. Loading speeds are very good here too!
164. Ali says:

     November 19, 2011 at 11:59 pm

     Great company! Really all i am going to say!
165. Jerry says:

     November 22, 2011 at 12:08 am

     I see you've put them at the bottom of your list of top ten web hosts, but according to me they should be closer to the top then to the bottom! There is really nothing wrong with this company. They provide you with all the tools you may need to run your website. You get installation of every script like Joomla, Vbulletin, OS Commerce, etc. so no matter what kind of website you will be building, they will be able to handle it. They also have 3 choices for email in their web based interface: Squirrel Mail, Round Cube and something else. Contrary to some web hosts that I was a client of in the past, their email also works and all of their features actually work too. Coming from a host which claimed to offer instant installation of WP and Drupal through Fantastico, only to greet users with a 'Sorry Fantastico is down for now. Oooooops.' message, this was a very good thing. The only thing that your users may not be extremely happy about is the price, but it is only a tad higher than others. And to anyone who is serious about making some money from their website, going with the cheapest web host would be a moronic choice. Think about it: if you are a delivery driver, would you buy an old, beat up truck for $500 that's gonna fall to pieces in 3 months? Or would you rather pay maybe $2000 and get a decent used truck that at least will be reliable and give you a few years of use.
166. David says:

     November 22, 2011 at 12:08 am

     It is now 4 years that I am a HostGator customer. At the beginning, they were a relatively small company and I was greatly satisfied with their support and services. But as of late, not too much. The uptime and the speed of their servers are still going on strong, but their technical support seems to have gone down hill by a wide margin. Their technical support can't really provide any real support that goes beyond answering the most basic questions. It is only after you've told and retold and repeated your story to them about 5 times than they realize that this is a problem they can't fix on the spot and would need to escalate it to another department. Another thing that has gone bad is their Spam Assassin settings as of late. Previously, I would get almost no spam in my email. Now, both my regular inbox and spam folders are filled with about 50 spam messages a day. It is quite frustrating having towade through garbage each day to get to the messages that you really want to read. In my opinion, they could do better and much better one their service and they know it. They are still a good web host but other companies are starting to get much better than them.
167. Jerry says:

     November 22, 2011 at 12:08 am

     I see you've put them at the bottom of your list of top ten web hosts, but according to me they should be closer to the top then to the bottom! There is really nothing wrong with this company. They provide you with all the tools you may need to run your website. You get installation of every script like Joomla, Vbulletin, OS Commerce, etc. so no matter what kind of website you will be building, they will be able to handle it. They also have 3 choices for email in their web based interface: Squirrel Mail, Round Cube and something else. Contrary to some web hosts that I was a client of in the past, their email also works and all of their features actually work too. Coming from a host which claimed to offer instant installation of WP and Drupal through Fantastico, only to greet users with a 'Sorry Fantastico is down for now. Oooooops.' message, this was a very good thing. The only thing that your users may not be extremely happy about is the price, but it is only a tad higher than others. And to anyone who is serious about making some money from their website, going with the cheapest web host would be a moronic choice. Think about it: if you are a delivery driver, would you buy an old, beat up truck for $500 that's gonna fall to pieces in 3 months? Or would you rather pay maybe $2000 and get a decent used truck that at least will be reliable and give you a few years of us
168. Ariana says:

     November 22, 2011 at 12:47 pm

     Using their reseller hosting now. IT is really great & Host Gator has some of the cheapest reseller hosting service in the world! All good and no problems, control panel was easy to use and well explained in documentations!
169. Jerome says:

     November 23, 2011 at 8:20 am

     Good host, but needs lower prices. Also the company charges too much for the domain. $15 is way too much. Maximum $10 should be the price for a domain since it doesn't even cost this much at Go Daddy, you can find cheaper .com domains there for $7 or so. But for all other elements of their service, everything is fine and they run their business quite well now.
170. Sammy says:

     November 27, 2011 at 3:22 pm

     Too bad that they have such bad service at Host Gator, as all was going well in the beginning. I had a website that the traffic has grown a lot and converted all the pages straight into just flat HTML so that it wouldn't use too much of the important resources like ram and cpu on their server. Host Gator kept on suspending my account saying that it was exceeding their limits for shared hosting. When asked for which limits, they couldn't provide any valid answer to that question at all. My website gets around 150 visitors a day, which is not too much compared to many other sites. Heck, I know some people on Facebook that get more views of their profile than this each day. They all claim that there's unlimited bandwidth and everything but if you see what happens in reality here, you will find out that this is not the case, unfortunately. Because of this problem, my website has lost many good rankings on Google, especially for some of my top ranked pages. This is nothing short of crap service if you ask me. Now moving my hosting to In Motion because I've heard they're better. Host Gator will seem all good and everything, but as soon as your website actually starts to receive some visitors, you're screwed.
171. Sammy says:

     November 27, 2011 at 3:23 pm

     oo bad that they have such bad service at Host Gator, as all was going well in the beginning. I had a website that the traffic has grown a lot and converted all the pages straight into just flat HTML so that it wouldn't use too much of the important resources like ram and cpu on their server. Host Gator kept on suspending my account saying that it was exceeding their limits for shared hosting. When asked for which limits, they couldn't provide any valid answer to that question at all. My website gets around 150 visitors a day, which is not too much compared to many other sites. Heck, I know some people on Facebook that get more views of their profile than this each day. They all claim that there's unlimited bandwidth and everything but if you see what happens in reality here, you will find out that this is not the case, unfortunately. Because of this problem, my website has lost many good rankings on Google, especially for some of my top ranked pages. This is nothing short of crap service if you ask me. Now moving my hosting to In Motion because I've heard they're better. Host Gator will seem all good and everything, but as soon as your website actually starts to receive some visitors, you're screwed.
172. Zina says:

     November 28, 2011 at 11:55 pm

     Seriously, Hostgator has been one of the best hosting companies I've dealt with in a long time. Stupidly, I had most of my clients using Hostnine about 2 years ago and there were too many problems. Constant spam issues and also their emails were getting blacklisted because apparently Hostnine couldn't keep spammers out of their service either. I then migrated everybody over to one of the reseller accounts I have at Hostgator and there wasn't ever a serious problems again. They're always here for you to provide support for your account by live chat, email or phone. One of the sites had a problem with a Joomla process that was taking too much CPU on their server due to a run away process issue and Hostgator worked with me to resolve the problem rather than just suspend the whole account because of one site like Hostnine seemed to love to do. Hostgator provides all kinds of hosting services like shared hosting, dedicated and vps, plus reseller accounts. If you use shared hosting with them, at least the quality is good and they're up front about the limitations of their service. Shared hosting anywhere has its line of advantages and downsides too, but they're really the best at the price they charge.
173. Zina says:

     November 28, 2011 at 11:56 pm

     Seriously, Hostgator has been one of the best hosting companies I've dealt with in a long time. Stupidly, I had most of my clients using Hostnine about 2 years ago and there were too many problems. Constant spam issues and also their emails were getting blacklisted because apparently Hostnine couldn't keep spammers out of their service either. I then migrated everybody over to one of the reseller accounts I have at Hostgator and there wasn't ever a serious problems again. They're always here for you to provide support for your account by live chat, email or phone. One of the sites had a problem with a Joomla process that was taking too much CPU on their server due to a run away process issue and Hostgator worked with me to resolve the problem rather than just suspend the whole account because of one site like Hostnine seemed to love to do. Hostgator provides all kinds of hosting services like shared hosting, dedicated and vps, plus reseller accounts. If you use shared hosting with them, at least the quality is good and they're up front about the limitations of their service. Shared hosting anywhere has its line of advantages and downsides too, but they're really the best at the price they char
174. Doris says:

     November 28, 2011 at 11:56 pm

     Quite good overall. Their reliability is one of the best in the industry which is the most important thing for me. The site stays there and is up when you need it at all times. They have some good features and provide all of the 3rd party software that you need to run your site, like ecommerce tools, Drupal, Joomla and the like. The prices they charge if you're on a monthly plan are a bit too high, but I guess not having to be locked in to a company and being able to leave whenever you don't want or don't need their service anymore is an advantage in itself that is definitely worth the small price increase. One of the few things I would like them to improve would be their spam protection. They seem to have various tools to prevent spam from coming in to your inbox, but it doesn't appear to be working quite well. Most of the spam does get blocked, but every day I get about 10 messages that are simply gibberish spam with random words and weird unicode characters, or just blank message spam. But other than that, they're a great host and I'll be staying with them for a long time.
175. Carlton James says:

     November 29, 2011 at 8:54 am

     I'm a Hostgator customer, but I use their VPS hosting services and not their shared hosting right now, however I've used both in the past and I can tell you that service wise, both are good. I got the most powerful VPS they offer now because my site has grown in traffic and I have 4 other smaller sites hosted on it. Sometimes, the server usage spikes during periods of high traffic, such as when one of my blog posts is linked in a very popular news site in my country. But their servers are always capable of handling the extra load and demand, which is what matters the most to me. Since I am quite technically adept, I was able to set everything up without any help but there is a lot of help information and tutorial data to help the user out with everything if you have any questions. The only contacts I've had with their customer service staff was to update some of my billing information and they've done this quite well without any fuss. I would recommend Hostgator over any other hosting company that I've been with in the past. They got the most complete and valuable services ever and the service they give when you sign up is simply fantastic.
176. Ronnie says:

     December 4, 2011 at 9:10 am

     Excellent! Control panel is very easy to use and all their parts are great. Files can easily be changed or uploaded with their file manager application. Installation of components and content systems like for Joomla hosting is very easy and done with the press of a few buttons. Most basic plan allows for unlimited subdomains on your main account and the other 2 plans they have let you host an unlimited amount of domain names.
177. Michael says:

     December 4, 2011 at 11:59 pm

     Excellent hosting at Hostgator! I will never go back to my old hosting company after seeing the difference here.
178. Nabi says:

     December 6, 2011 at 8:37 am

     After I've tried my luck with 5 other hosting companies in the past couple of years, I finally settled down with Host Gator. This is a decision that I do not regret one bit. While I admit some of my previous hosts were OK and I never had any nightmare experiences with web hosts as some of the people on your review site could have described, there's no other company which gave me services that were as good as Host Gator. This is the place where I'm now hosting a number of websites for myself now and I'm going to add a few more sites in another account that I have with them very soon. In all my time with Host Gator I never had a problem with the quality of their service getting worse or anything of the sort. Quite the contrary, their services seem to be getting better all the time. I noticed in the past few months that the response time for their live chat and technical support by phone has been reduced from a few minutes to just a few seconds. This is great if you're busy and don't want to spend your entire time waiting for their support personnel to answer your questions. Every time you contact them you get a rep that is dedicated to helping you, rather than just trying to see if they can sell you more costly services like in some other companies. They also don't try to send you 10 emails a day and call you with “super special deals” which are irrelevant to your business and just another ploy for them to get you to spend more money with them.
179. Kayleen says:

     December 6, 2011 at 8:37 am

     Here's my comments on HostGator Web Hosting Service. Overall, I would rate this company as excellent. I see you have them in number 10 position in your top ten web hosts list, but I believe they need to be moved higher up the list. I'm sure plenty of other HostGator customers would agree with this if only they saw your site. But if somebody is very satisfied with their host, then they wouldn't be looking at other options or be too keen on leaving many reviews for them, so I understand that not everyone that's satisfied with a host will go out of their way to leave a stellar review. Myself, I have one account for my business that hosts 3 of my websites for numerous businesses that I am now running online. I was just checking out some of the other hosts to see if they have any good deals on reseller accounts, but I see that many of them here don't offer these or are quite bad companies so I'm also going to be adding a reseller hosting account to my list of services that I have with HostGator now. Their rates both for shared web hosting and reseller web hosting are truly excellent and this is one of the main reasons I'm staying with them. There's also their control panel which is very well organized and everything is neatly presented. You're never left scratching your head and wondering where you can find some feature that you need. Their admin pages are not filled with ads that are pretending to look like legitimate features and 95% of the stuff that you would need is included in your package. They also have a few extra services such as backups or SSL certificates, but they don't seem to promote these too heavily and leave it up to the user to see if they actually would need them or not. As far as reliability is concerned, I know that this is a point where a lot of people are a bit uneasy when joining a new hosting company. But let me say that at HostGator the reliability has never been any kind of issue for me. Basically, the websites that I've got hosted with them have always worked. There's never been a single time where one of my site visitors has said they aren't able to access my websites, or that I tried myself to go to one of my sites and found that it's not displaying properly. For HostGator, this shows they're doing an excellent job at maintaining their servers like they should be doing and avoiding any problems with the service being reliable.
180. Kayleen says:

     December 6, 2011 at 8:38 am

     Here's my comments on HostGator Web Hosting Service. Overall, I would rate this company as excellent. I see you have them in number 10 position in your top ten web hosts list, but I believe they need to be moved higher up the list. I'm sure plenty of other HostGator customers would agree with this if only they saw your site. But if somebody is very satisfied with their host, then they wouldn't be looking at other options or be too keen on leaving many reviews for them, so I understand that not everyone that's satisfied with a host will go out of their way to leave a stellar review. Myself, I have one account for my business that hosts 3 of my websites for numerous businesses that I am now running online. I was just checking out some of the other hosts to see if they have any good deals on reseller accounts, but I see that many of them here don't offer these or are quite bad companies so I'm also going to be adding a reseller hosting account to my list of services that I have with HostGator now. Their rates both for shared web hosting and reseller web hosting are truly excellent and this is one of the main reasons I'm staying with them. There's also their control panel which is very well organized and everything is neatly presented. You're never left scratching your head and wondering where you can find some feature that you need. Their admin pages are not filled with ads that are pretending to look like legitimate features and 95% of the stuff that you would need is included in your package. They also have a few extra services such as backups or SSL certificates, but they don't seem to promote these too heavily and leave it up to the user to see if they actually would need them or not. As far as reliability is concerned, I know that this is a point where a lot of people are a bit uneasy when joining a new hosting company. But let me say that at HostGator the reliability has never been any kind of issue for me. Basically, the websites that I've got hosted with them have always worked. There's never been a single time where one of my site visitors has said they aren't able to access my websites, or that I tried myself to go to one of my sites and found that it's not displaying properly. For HostGator, this shows they're doing an excellent job at maintaining their servers like they should be doing and avoiding any problems with the service being relia
181. Susana says:

     December 6, 2011 at 8:39 am

     Now that's it has been 2 years that I'm with Hostgator, I have a few things to say about this hosting service, mostly positive ones. The thing I remember about the signup process the most is that it was fast and very efficient. My website was up within 20 or so minutes after signing up with them. That's an excellent thing for a web host and shows that everything in the setup process is automated. Also, when I signed up with Hostgator there were no signup fees or account creation fees of any sort and I think it's still that way now, even if you just create a monthly account without pre paying for the whole year or more.

     The server speed is quite fast and in line with the best web hosts on the internet. I remember having a website that was about 200 MB with all the content and everything uploaded to their servers within less than 10 minutes and all the components of my sites were ready. They have a web based tool that allows you to upload files without an FTP client, but if you want better performance, then I would recommend you use your own FTP client. I don't know if it was the crappy computer I was using at the time but I noticed that switching between folders when navigating through the file manager at Hostgator was a bit sluggish and took a few seconds for the data to refresh itself. But the most important part was that the data was available on the server right away, so if you uploaded a file it would be updated on your website right there right now, whereas with other hosts it sometimes took 5 minutes or so before any changes you made to your files were actually reflected on your website for some reasons.

     Email service is very good in the general sense that it's always accessible and I've never had a problem reading my email. But there was one problem with their mail service. I had a mailing list with over 200 subscribers and Hostgator once shut down my account where they suspected that I was spamming. I was able to contact them right away and fix the problem, having my account reactivated right away with no hassle and no arguing. The support staff said that they sometimes do this when an account sends out an unusual amount of email in a day as there have been incidents of hackers sending spam from hacked web hosting accounts. While it was quite incovenient as my website was down for about 6 hours before I noticed the problem, I actually understand very well why they did this. If a web host is not careful, then if spammers start using their servers it could mean trouble for everyone that's using their email service as then their IP addresses of the shared servers will get reported to all kinds of anti spam databases and it creates a mess for legitimate customers.
182. Christy says:

     December 6, 2011 at 8:39 am

     Hostgator is my hosting company of choice for the past 1 year. I also use 2 other smaller hosts that are really cheap to host some small projects and sites used by a few clients, but for my main website and some of the more important client sites I rely on Hostgator's services. Hostgator is really the best web host for me and they've never let me down. The websites are up and running really 24/7 with no interruption or other undesirable problems. The only thing that's not 100% good about them is that when you're talking to their live chat support it sometimes takes a few minutes for the guy to answer your question. So if you're in a hurry it may be better for you to call them directly as I've noticed the support is actually faster when you speak with them by telephone instead of live chat. But the top concern with any support team of a web hosting provider is whether they will be capable of solving your issues and with Hostgator the answer is always a 100% positive yes.
183. Alan says:

     December 11, 2011 at 10:50 pm

     Very good host when compared to others. Even if Hostgator is a bit more expensive than the other hosting companies you can now find online, they more than make up for this with their excellent services they gave me for the past 2 years. They have all the software needed to make me run my website well. I was able to install WordPress directly from the control panel in just a few minutes and then my entire website was running well. Their technical support quality is very good and they always have an answer to your question. Waiting time is OK, I rarely had to wait over 2 or 3 minutes before a rep became available to answer my questions. My website receives a lot of traffic some times, like about 100 hits per day, and sometimes more than 300 hits. They've never complained that I was getting too many visitors and my website was always up and running fine, just like it should be.
184. Hans says:

     December 11, 2011 at 10:54 pm

     I really like my hosting service here at HostGator. Everything has gone well for me for the past 1 year that I used their services. Great service collection, all useful tools are there in the control panel and available freely. I want to say thank you to HostGator's support for answering my questions whenever I needed a bit of help to get my website working.
185. Kari says:

     December 12, 2011 at 5:28 am

     Signed up with the last year and quite honestly I didn't know too much what to expect. I ran into some major problems over at BlueHost, so I was hoping that I would find a hosting company that was actually good. HostGator has been more than good for me. Never in the 1 year has there been a single outage. Outages and technical troubles are something that I've come to expect at my old host but very happy to notice that there simply were none here. No technical problems so I've never even had to contact tech support. This is good, because when you use a host, you want to spend your time working on your website and not dealing with problems all the time by having to be in contact with the tech support agents of that host. Definitely recommended.
186. Anya says:

     December 12, 2011 at 5:30 am

     Hostgator is simply the best. Very good up time. There's never been a time where I saw my websites going down. Now hosting 5 sites in my account for less than $7 a month. Quite a bargain for such great services. With my package you get unlimited domains and storage. All unlimited at such a great price.
187. Zenida says:

     December 12, 2011 at 10:51 am

     Hostgator has top notch service and support. They also have one thing that is lacking right now with online businesses: respect and value for their customers. I work with web hosts every day as I'm a web designer. I create many sites, like WordPress hosting for blogs, e-commerce sites, picture gallery sites, etc. My own sites are hosted here at Hostgator and this is one of the best decisions I could have v made for my business. Their staff have been very good at taking me through a few small problems I experienced with their service. When communicating with their technicians the communication is always clear and straight to the point. All your requests are immediately understood and they actually take the time to evaluate the situation to find the best possible solution, rather than simply playing Ostrich and saying 'we can't do it!'. This host is really deserving of being called a professional hosting company like it says in many of their ads and reviews. They've been around for close to a decade now I think and they've earned the trust of many hosting clients, myself included.
188. Rosalinda says:

     December 12, 2011 at 10:52 am

     Host Gator reseller client here. I'm on the Aluminum plan which is $24.95 per month now with 50 GB and 500 GB of monthly bandwidth, plus unlimited hosting account creation so unlimited domains, subdomains, etc. Many other companies that offer reseller hosting services now are a lot more expensive and don't provide as much good services as Host Gator does. Couple of years ago, had another reseller account elsewhere and I really remember what a terrible situation that was. But happy that at Host Gator they've figured out what they're doing and you consistently get good performance. There's never been a time where their servers were too slow and none of my users complained about getting any problems with their hosting accounts. In other words, this is a very good host for reseller hosting and I'm sure that for regular shared hosting they will work very well too.
189. Jason says:

     December 13, 2011 at 6:45 am

     Chose this company because of their flexible terms. Hostgator may not be the cheapest web host of all but they certainly are capable of doing what they should and give their customers the best kind of web hosting.
190. Toby says:

     December 17, 2011 at 11:10 pm

     There are some good and some bad things about HostGator, but they're mostly good. Their servers are very reliable and problem-free. Installation of additional software like the WordPress hosting or Drupal platforms is done instantly and without any delays. You're ready to use them as soon as you use their installer app. Uploading files is easy and can be done by FTP or with their built in file manager. The file manager runs better than any other web based one that I've used with other hosts in the past. No dropped connection or files that are half uploaded, etc. My only concern with them is the cost of their services. Domains are $15 per year and you need to pay the fee every year. There are many other hosts which offer a free domain as long as you stay with them. The price of their hosting packages is also an issue, especially if your promotion runs out after you've prepaid for 3 or 4 years, you're back to their regular rates. If you go on a monthly plan, then you pay more as well, the rates shown on their main page for the monthly plans are not the same rate that you will pay, as there is a 20% discount but it's for the first month only. This was explained to me by their customer service quite well, but not really featured prominently, which is a bit deceptive if you ask me. The price I'm paying right now for unlimited hosting is $9.95 per month. This is more than many other competitors, but given the fact that HostGator has always delivered good service to me, I really don't want to risk the chance of leaving them and ending up with a crappy web host instead, so this is why I'm staying. But I believe that they should have better rates and promotions to long time customers such as me; maybe they could offer a free domain or something. I had to register tha domains for my other sites with another company, because HostGator wants to charge you $15 per year for a .com domain registration even though you can get it cheaper at other registrars online. They should lower their domain prices – especially given the fact that they would be making up the money as their customers don't just buy domains from them but they also use their hosting services which represents about a hundred dollars a year of profit from them even on the lowest plan.
191. Ravi says:

     December 17, 2011 at 11:11 pm

     This is the only host that I can say I've never really had a problem with. Set up of my account was easy and done instantly without any waiting. Within less than an hour, my website was up and running well with HostGator. I was able to add a second website and use Joomla hosting with an e-commerce plugin as well. Highly recommend this host because of their performance so far and the main reason is that I don't have any trouble at all with all of their services. Definitely HostGator is one of the best ones online.
192. Linette says:

     December 18, 2011 at 11:28 pm

     HostGator is just great for my needs at this time. I have the Baby package and it works very well as it allows me to run multiple web sites from the same account. Now with 4 sites operating in the hosting account, never seen HostGator complain that I've been using too much traffic or anything of the kind. With their hosting packages you get everything unlimited, like domains, subdomains, email accounts, etc. This is very practical if you're running multiple websites that are associated with different online businesses that you have. I consider HostGator to be my top choice for hosting. I do maintain a few other accounts with different hosts for some client websites that I run, but for my own use I stay with HostGator, as this webhost has never failed to provide services that were adequate for me in all the time that I used them. Quite simply put this is an excellent webhost that I will recommend fully to all of you.
193. Lulu says:

     December 18, 2011 at 11:29 pm

     I agree with everyone that says Hostgator is a very good host, because it is. I was with some other cheap host before and I always had trouble with my website having time outs when connecting to the server. Nothing like this has ever happened to me with my Hostgator service and I'm very thankful for that. A few of the times that I needed to contact the customer service at Hostgator was to fix my billing information after my card expired and have my account restored after making the payment. All works well for me now at Hostgator.
194. Vicky says:

     December 19, 2011 at 8:35 am

     Good company in general. HostGator has improved its services a lot in the past year it seems. Now customer service is faster and the service for webhosting is working much better with almost zero down time.
195. Liliana says:

     December 19, 2011 at 8:37 am

     Service at this host is one of the best I've seen in the past decade. Only a few times has my website been slightly slower than it should have been going but aside from that I have really nothing to complain about reliability wise. Only real problem I've had was the domain renewal as they didn't send me the email about domain renewal and my domain expired for a day. They were able to renew it and good thing it was back up and going in just a few hours.
196. Alex Hans says:

     December 20, 2011 at 7:25 am

     HostGator is the perfect host for me. My needs aren't too complex as I just run a very simple website with a a few pages of information about my business. I mainly use them for their email hosting service to communicate with clients who are interested in my business. Setting up the form mail script on my website has been easy and their support team gave me instructions on how to integrate it well with my website. I'm now going to add a blog as a subdomain of my existing site to give some updates to my site visitors. HostGator has never failed me in all the time I was their user up to now, so I will definitely be staying around with them for a long time.
197. Sylvain says:

     December 25, 2011 at 7:28 am

     Hostgator has always been a great hosting company in my opinion. I've been using them on and off for the past decade for various web projects I've had and they were always doing everything the correct way. I've had VPS accounts as well as regular shared hosting, now have just a shared account for 1 site. Prices are competitive, maybe not the lowest but still very good value for the excellent and flexible service given. The limits they have on their shared hosting services are very reasonable considering the price and the fact that you can hold unlimited sites. On one account you can reasonably have 4 or 5 WordPress blogs with a medium amount of content on them. Customer service has always been very rapid in responding to tickets submitted through the Cpanel and live chat support is always fast 24 hours a day. My favorite web host so far.
198. Sylvain says:

     December 25, 2011 at 7:31 am

     Hostgator has always been a great hosting company in my opinion. I've been using them on and off for the past decade for various web projects I've had and they were always doing everything the correct way. I've had VPS accounts as well as regular shared hosting, now have just a shared account for 1 site. Prices are competitive, maybe not the lowest but still very good value for the excellent and flexible service given. The limits they have on their shared hosting services are very reasonable considering the price and the fact that you can hold unlimited sites. On one account you can reasonably have 4 or 5 WordPress blogs with a medium amount of content on them. Customer service has always been very rapid in responding to tickets submitted through the Cpanel and live chat support is always fast 24 hours a day. My favorite web host so f
199. Lucas says:

     December 26, 2011 at 3:41 am

     I have experience using plenty of other web hosts and I will honestly say that Host Gator is by far the best web host that I've ever used for the shared hosting type. Been with Go Daddy and was experiiencing plenty of problems like rude customer service incessant upsells stuff that didn't work in their control panel and all kinds of other problems. At Host Gator I was happy to see that their service was a very good one which worked just the way it was supposed to. Nothing too complicated and they didn't always try to get you to upgrade your package or buy additional domains every day, etc. From the very moment that I registered my hosting account with them the thing worked right away like a charm. I never needed to speak with their technical support as simply reading their online help materials was good enough to answer all of the questions that I had about using the control panel and the file manager to upload some files as well as setting up FTP accounts to quickly upload more files to my website. Everything is done very well with Host Gator and I would like to really thank them for giving me a good hosting experience.
200. Martin says:

     December 26, 2011 at 3:44 am

     HostGator is the best in my book. I have a reseller hosting account with them which has about 6 subscribers right now. For the past year I got nothing but great service from these people. The best thing about HostGator is that they're a very dependable host. Whenever I needed to ask them something the HG support staff was always available to answer me. I find that getting an answer is quicker and more convenient using live chat than calling them so I like the fact that they have 24 hour a day support available by live chat as well. Their prices are quite good. I know that there are a few hosts out there which provide cheaper services for reseller hosting but I really prefer to be working with a good hosting company as a reseller rather than going with a cheap company and getting bad service.
201. Sherina says:

     December 27, 2011 at 1:45 pm

     I can't be happier with the service I got from Host Gator every time I was in touch with them. The tech support department is always there and there is no waiting time to talk to someone. Maybe 90% of the time I was able to get through right away without even a minute of waiting for them. I'm very glad that I found this website and I compared them a bit with some of the other hosts. I wanted a web host that lets you pay a monthly fee without a contract and the other hosts that did that all looked like cheap foreign based hosts that would probably be gone after 2 months. For those seeking good web hosting services you'll certainly get it at Host Gator. Their monthly plans are a bit more expensive than the contract ones or even some of their competitors but I think very few of the other hosts would beat Host Gator when it comes to pure service quality.
202. Sofia says:

     December 27, 2011 at 1:45 pm

     After finding Hostgator through your site and creating 2 Joomla based and 1 static websites with them I have a few things I want to add about them. They're a bit pricy among all the hosts of the top ten web hosts list. Plus, getting domains through them isn't really recommended if you want to save a lot on your domain purchases. They charge you $15 per domain name each year, even if you take a plan with them. So it's really not the cheapest of the solutions for domains. However the rest of my service with them was very positive and nothing much to complain about. The sites were running very well once everything has been uploaded to their service. The only issue is that when you upload files to Joomla hosting, it looks like Joomla freezes for a 20 or so seconds some time. Support told me that this could happen due to current server load as well as the time to update all the entries in their system through the Joomla platform. Nothing to worry about too much but at least it's good to know that it's not an issue that will affect your site in a bad way. Database access has always been fast, which was something I got problems with when I was using other hosts. After stumbling around for a few years and trying different host after host after host, I'm now really happy as a customer of Hostgator. They finally gave me what I was looking for which was a hosting service that actually worked well all of the time without any problems at all. Combined with good customer support tools and help manuals they're the perfect host for me.
203. Emmanuel says:

     December 28, 2011 at 9:35 am

     I'm a hosting reseller on their Aluminum plan right now. Might consider upgrading if I get more clients. HostGator is the best for reseller hosting. If you want to base your business on a good hosting platform then you should definitely go with them. There hasn't been a single occasion where they didn't live up to the task. I never heard one of my clients complaining about something that was Host Gator's fault. Neither my websites or the websites of my clients have ever been down. This shows the simple dedication and quality that HostGator has for their clients needs. I'm really proud to be a customer of theirs.
204. Edwin says:

     January 2, 2012 at 4:58 am

     The service at HostGator is simply excellent! No trouble, no issues with up time and above all no issues with bad customer support. HostGator in my opinion would deserve to be at the number one place in your list of the top ten web hosts and not in last position! You've got bad hosts like Ipage at number 5, come on, HostGator would definitely be better than that! It's true that price wise they're not on the cheap list, but if you make a list of the top ten hosting choices for people, it should all be about quality and not who offers the cheapest promotion. Besides when the term runs out, all other companies charge the same rate that HostGator's standard prices. One of the best thing about them is that you pay monthly and only need to pay in advance if you actually want to, so you're not obligated to do it if you don't want to.
205. Evan says:

     January 3, 2012 at 8:44 am

     I've been using them for almost 8 years now. Nothing but excellent hosting from Host Gator. I've never had a single problem with their service, ever. If any of you are in search of a quality host that will be a good choice for you, then you should definitely think about joining Host Gator. Always reliable and up time has been 100% for all of my websites.
206. Tia says:

     January 4, 2012 at 10:23 am

     My best advice would be to avoid. Hostgator will suspend your entire account very quickly if you're growing too fast and of course there's no advance warning or any details provided to you as to what just happened with them. Customer support staff have been very rude to me and in the chat it sometimes takes them 5 or 6 minutes to even answer you. Before they canceled me I was having issues with the site loading much too slowly. They claimed that it had nothing to do tiwht their servers and that it was an internet connectivity problem. I lost a lot of money after they took my websites offline. This is even if I have the most expensive business hosting plan with them they still think that I'm too much for them to handle. Now paying about $20 monthly for the plan should have made them happy, but it really looks like they don't want my business, so I obviously don't want to be staying with them. Moved all of my websites to a temporary server run by an associate of mine and I'm now trying to figure out a more permanent solution. Definitely not recommended at all.
207. Nikole says:

     January 4, 2012 at 10:24 am

     I have a reseller account with Host Gator at the moment and there are over 15 sites being hosted with them, some are mine while some are of my business partners. Every single site works very well and there is zero down time with Host Gator. Setting up Joomla and Drupal, as well as an e-commerce platform on one of the sites was very easy. Adding and removing subdomains is also very easy to accomplish. The control panel interface they use is very simple to figure out and I never needed to contact them for anything. After all, if you own an online business, you should be running your business and not spending hours on the phone with the support team of your web host. The reseller plans are quite affordable which works out really well for the budget. I also have one personal account hosted with them on their basic plan. If any of you are serious about getting a good hosting then Host Gator would be the one that I recommend. I've recommended them to a lot of people and they've all been quite happy with what they've gotten from Host Gator.
208. Nikole says:

     January 4, 2012 at 10:25 am

     I have a reseller account with Host Gator at the moment and there are over 15 sites being hosted with them, some are mine while some are of my business partners. Every single site works very well and there is zero down time with Host Gator. Setting up Joomla and Drupal, as well as an e-commerce platform on one of the sites was very easy. Adding and removing subdomains is also very easy to accomplish. The control panel interface they use is very simple to figure out and I never needed to contact them for anything. After all, if you own an online business, you should be running your business and not spending hours on the phone with the support team of your web host. The reseller plans are quite affordable which works out really well for the budget. I also have one personal account hosted with them on their basic plan. If any of you are serious about getting a good hosting then Host Gator would be the one that I recommend. I've recommended them to a lot of people and they've all been quite happy with what they've gotten from Host Gator
209. Anell says:

     January 4, 2012 at 10:26 am

     Hostgator is a very good company. I've recommended their services to 3 of my friends and they've all been very happy once their website was set up. Support very quick to answer any query you could have.
210. Roger says:

     January 8, 2012 at 9:43 am

     Not too bad as a host, but could use a bit of improvement in some areas. Running e-commerce tools like Magento seems a bit unstable, probably because of lack of server resources. About 1/5 th of the time when I try to sign into the control panel of my e-commerce site (not the HostGator Cpanel though), I get an Internal Server Error message or a time out. At least the main site seems to operate with no problems up to now. Another thing is that while their tech support is available 24 hours a day, contacting them in the early morning is not the best idea. I always find myself in queue behind 50 other people and need to wait like 10 minutes before I get to speak to somone. WHen they finally answer, then I get to wait another 5 minutes before they access the account and start working. But for the powerful service they give at a low price, for now everything is satisfactory.
211. Sam says:

     January 9, 2012 at 5:07 am

     The hosting at HostGator is the best. I'm not sure why you put this company at the bottom of the list in the top ten web hosts list, because it should much better be at the top of the list. The prices are not cheap, but then again they SHOULD NOT be if it's a quality web host. Many of your companies that are too cheap are cheap for a reason, they oversell their space and cut back on customer service. Plus, they claim everything is unlimited and kick you out if you get more than 20 visitors a day. Good thing that this kind of crap never happens with HostGator. I'm able to have 8 sites on their package which costs me $9.95 per month as I'm paying monthly. Couldn't have been more satisfied with a hosting company in the entire time that I've had websites. Go Gator! They deserve to be at the top spot
212. Sam says:

     January 9, 2012 at 5:08 am

     The hosting at HostGator is the best. I'm not sure why you put this company at the bottom of the list in the top ten web hosts list, because it should much better be at the top of the list. The prices are not cheap, but then again they SHOULD NOT be if it's a quality web host. Many of your companies that are too cheap are cheap for a reason, they oversell their space and cut back on customer service. Plus, they claim everything is unlimited and kick you out if you get more than 20 visitors a day. Good thing that this kind of crap never happens with HostGator. I'm able to have 8 sites on their package which costs me $9.95 per month as I'm paying monthly. Couldn't have been more satisfied with a hosting company in the entire time that I've had websites. Go Gator! They deserve to be at the top spott!
213. Yolanda says:

     January 11, 2012 at 8:54 am

     Just like a lot of people I'm with Host Gator for a long time, since 2007 to be precise. I now have an Aluminum reseller hosting account as I have a lot of web sites even though I don't resell hosting space at the moment. I see that many of the negative comments coming from people using Host Gator are from those that don't understand what shared hosting is. You can't expect a website that has 100 000 visitors a day to perform well on a shared hosting account that costs $7 per month. If you have that many daily visitors you're surely making enough money monetizing the site to afford a better plan. I'm looking to see what the upgrade options are if I need a more powerful hosting than the Aluminum reseller plan and am considering either the VPS or Dedi options. Good thing that Host Gator has some powerful hosting solutions and not just shared hosting. Had a few billing issues and issues with the server but that's nothing worth going into details since this was all fixed by Host Gator very quickly. I don't even remember what the problems were so this goes to say that it wasn't anything that affected my business in any negative way. No matter whether your site is big or small Host Gator will always have a hosting solution for you. The only thing that you need to do on your part is to select the hosting option that will be the most appropriate for the type of site you're going to build and the amount of visitors you're expecting to get. If you do the homework on your end then Host Gator will work fine for you.
214. Veronique says:

     January 11, 2012 at 8:55 am

     I recently switched all of my sites from Go Daddy to HostGator. There's many reasons that caused me to do this. First, Go Daddy has too much of a “corporate” attitude towards their customers in which they they were nothing but numbers in their computer system. You had to wait over 20 minutes when calling them by phone and the replies that you got when you contact them by email were often just form letters which don't address the issue that you asked at all. Furthermore many of the servers at Go Daddy seemed to be way too slow possibly due to the fact that they have too many customers that use their services now. When I made the change to HostGator I immediately noticed much better service. There were no slow times and the sites would all load extremely fast no matter what time of the day it was or how many visitors were already on the site. Installing things like Joomla or forum tools was much easier in Fantastico and it had the latest version of all software that you could need for your website. While I admit that the prices are higher with HostGator, there are many advantages to using them over Go Daddy. You can pay per month and get the exact same services than you would if you had taken 1, 2, or 3 years of service. The only difference is that the rate would be higher a bit. The Baby plan is the best at HostGator as you can have unlimited amounts of websites and parked domains. The only thing that isn't good is the amount they charge for domains. $15 per domain per year is a bit too much in my opinion. This is why I took my domains through Network Solutions as they had a promotions going on where you can get a domain name for just $5 per year. Pointing the domain over to HostGator was very easy and done simply by changing the name servers. Email was working right away and the website was available in less than a few hours for me. Since I didn't have any bad experiences with HostGator and they're much superior to GoDaddy I would recommend them if you want a hosting company that is very dependable and supports an unlimited amount of websites in one account. You will probably be very happy with the services you get as their limits are quite generous and not restrictive like other web hosts. If you want dedicated or reseller hosting types they have these as well but these are of course more expensive than just using shared web hosting.
215. Will says:

     January 17, 2012 at 5:38 am

     Hostgator is more expensive then the competition so maybe this is why it's on place 10 on the list for the top ten web hosts. But I still believe that this company could have been placed higher mainly because of how good their plans are. They have some limits like to the quantity of processes you can run and the number of files you can store but these are indicated clearly in the control panel. Had no issues running 7 different sites and 3 of these were ecommerce sites that were running with a Magento installation that was provided by Hostgator in their Fantastico tool. Only had one time where I contacted billing to restore my account after I forgot to pay the hosting on time. Service was good and very friendly site was restored within 20 minutes of talking to them.
216. Alejandro says:

     January 18, 2012 at 8:39 am

     The hosting at Hostgator is fine. Good plans and quite good prices considering the services offered with them. All unlimited so you can host multiple websites with them. Only bummer is that the domain needs to be paid for at $15 per year and that price is really more expensive than the rest in most cases. Even with that they remain a good choice and I recommend Hostgator.
217. Adina says:

     January 20, 2012 at 2:22 am

     Things at Host Gator are now off to a bad start and we're now canceling our services with them. Transferred some websites over to them. We needed a dedicated IP address and they started asking all kinds of question as to why we needed one and that it wasn't part of their shared hosting plans. I let the rep know that of course, it's not included in the plan as it's an additional service that we're willing to pay for. The idiot rep then said that they give them only on a case by case basis and that they could only give one out if we purchased an SSL certificate from them. We were really starting to go around in circles so I just let him know that I've had it with his company and that we're moving our hosting account someplace else. Of course, he didn't seem to be the least bit concerned about this. We had 4 websites that were on that account and now Host Gator lost our business and any future business from clients that we might recommend. The reason why I decided to move all client sites from Host Gator was not just due to this incident. There were many more problems with them but theyre all minor when compare to the rude reps that they have and poor customer support. There were many too many times where I had to wait more than 15 minutes for someone on the live chat to answer or on the phone. Reps did not even pay attention to what I was telling them half of the time, which just made any discussions much longer than they should have been. Now I'm really glad that we chose to go with the monthly option with Host Gator and never paid them anything in advance. At least there will be no more fighting trying to get our money back (which I'm sure wouldn't have happened) and we can just leave and move on. So remember that while Host Gator may look like a good web host their professionalism is seriously lacking as shown by this example and many others that I can't remember at this time.
218. Elena says:

     January 20, 2012 at 2:22 am

     HostGator is my all time favorite web host and the one that I've stayed with all this time. I used a lot of hosting companies in the past and would usually just close the account when I didn't need the website anymore. HostGator is the first one that I used to actually host multiple complete websites and not just landing pages. All went very well since I got them. Even when I'm not actively promoting any sites, I still keep my HostGator account open as I will be adding some new websites next month. I like the fact that with them you can pay on a monthly basis and that there's no commitment that you need to take when you sign up. So far they've proven their quality to me by their service and customer support. I only talked to sales and billing as I didn't have technical issues to discuss however every time I did they were always on top of their game. HostGator is an excellent host
219. Jerry says:

     January 31, 2012 at 2:45 am

     Using Host Gator as my main host right now after I closed some accounts with other hosts. Too many problems with other companies and they just put too many liitations. At least here it's unlimited hosting for less than $8 per month. Very good value for the money in my view. Very good support people who actually have the knowledge and information required to answer your questions in a very rapid and polite way. Glad to be doing business with them and recommended their services to many of my friends. Simply put, Host Gator rules and they're one of the best hosting companies that I dealt with in quite a long time. No hiccups such as server problems or slow loading times were encountered here which is something that's always welcomed from a hosting company. Very good.

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